why are some contacts deleting when syncing????


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  1. mr29rose

    mr29rose Well-Known Member This Topic's Starter

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    i have been noticing some contacts just disappeared. makes no sense. i sync with htc software and my outlook for contacts and calendar.
     

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  2. caliboy99

    caliboy99 Well-Known Member

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    Double check your sync settings. I dont use the sync software but i do remember seeing a couple options that might be causing your sync problems.
     
  3. cooolone2

    cooolone2 Well-Known Member

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    Make sure the priority is for the Hero, or what I mean is that any changes to the HERO contacts take precedence over what is on the PC. I'm pretty sure there is a setting in it to make it happen. You might have it reversed...
     
  4. sbillard

    sbillard Active Member

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    Also note that delete seems not to honor the priority settings. I have selected choose PC only. Still if I delete a contact from the phone it will get deleted from the PC as well. (Found this out when I was trying to clean up a different problem with HTC Sync--Dates do not necessarily come across correctly.)
     

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