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Why does it keep locking up?!?Support


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  1. Meggles2006

    Meggles2006 Member This Topic's Starter

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    My husband's samsung continuum keeps locking up real bad... He doesn't have a lot of apps on it. He has had this problem pretty much since he gotten it,but his contract is not quite up yet. Does anyone else have this problem with this phone? If so any suggestion on what to do?

    Thanks!!
     

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  2. kct1975

    kct1975 Well-Known Member

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    Hi there Meggles2006,

    As my Member badge shows, I don't have a Samsung, but I have had my phone freeze-up. I do have a few suggestion.
    First, when it does freeze-up, I recommend your husband do a hard reboot by pulling the batter and putting it back in after 30 seconds.
    My other suggestion is, that your husband might what to try doing a Factory Reset. The your husband can log into Google Play and find all of the apps he has downloaded and reinstall them.
     
  3. txwolf1980

    txwolf1980 Well-Known Member

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    Define locking up. A in non functional until you do a battery pull, or just taking a minute to do what you tell it? Does this happen when a certain app had been opened for the first time after boot? Also are you on dl17, or ec09? Rooted, or stock? (you can tell what you have, dl17 vs ec09 in settings/about phone).
     

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