After 28 days with the phone I have some thoughts on it I love it to death but a few issues make me say goodbye ...for NOW... this is my 4th smart phone and 8th phone in the last 10 years. I have had everything from blackberry to iphone to sony ericson and nokia I expected a few things from my phone for criteria: To make and receive quality calls Solid build Battery last 2-3 days with medium use Durable Great sound quality for calls and music a good camera capable of 2.3 MP or more 3G speeds Wifi GPS Great browser/internet great keyboard physical or on screen I came from symbian S60 OS let me say after 28 days i LOVE android completely and totally, my phone next and future will be android only. I love the O/S I do not however like my hardware its on. I am returning my DIC because of the following reasons: Battery life: lasts a day with Auto brightness, ALL SYNCs OFF. 3G on. 150 texts, no calls. 30 mins of internet. 45 minutes of padnora streaming. No camera or GPS or Wifi ALL OFF I know I can get a bigger battery but I am sorely disappointed with battery life. Maybe a Future OTA will fix this. I have tried all fix's I also think having to unplug the plug and turn it off every night to fully charge the battery because the hardware/software wont fully charge it correctly sucks. Maybe OTA will fix it too. I realize for a smartphone of these specs battery will suck. but it should make it a full day. Call Quality: Mine sucks. flat out. if my signal is -51 db or -101 db. zero bars to full bars. City or country. 3G or not. Earpeice or loudspeaker or bluetooth or headset. EVDO C or EVDO C. My call quality SUCKS. I know its NOT verizon becuase a phone right next to it from 2006 on the same network gets crystal clear calls. Maybe an OTA update will fix this. Camera quality: I came from a 4 year old sony ericson with 3.2 MP and a xenon flash that took pictures leaps and bounds above my 8 MP HTC..Flash on or off. screen tap focus or optical button focus. Daylight or nightlight. My camera quality isnt anything decent. Also video quality is choppy and not smooth or high quality. Both are lacking dearly. Built in mic/Earpeice: Both my internal mic and ear piece suck. What I mean by this is that when I talk on the phone, record memo's, record videos or leave voice messages to myself. The quality sucks. This may be HTC hardware at fault or software, But the nexus one and all my other past phones are WAY above this quality audio wise. The earpiece is too quiet and sounds distorted. Maybe OTA can fix this as well. This phone does SO much well. and Android is to thank for this. I love Sense interface and I love the style and design of this phone. But those things keep me from keeping it for now. I know HTC is coming out with a update to address a lot of these issues...and root will help too... but This is my 5th replacement phone and new incredibles wont be shipped for another few weeks after my 30 day point is up. I am returning this phone and using a 8 year old LG for pure voice calls/text till the new Incredible ship and HTC updates them OTA to fix the battery/call quality. Or Ill wait for the Motorola shadow to come out and buy that. Both have android 2.1 and I wouldn't chose anything else. The incredible is a great phone but falls short of being what I expected. Android OS however is amazing.