Why is my phone no longer wifi capable?Support

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  1. jessieebee

    jessieebee New Member

    I have an LG Ally. I cancelled my plan in November, I think, but for like 2 months even though I couldn't surf the internet with my data plan, I could still turn on wifi and use that. But all of the sudden, it said it was "unable to scan for networks" and when I looked at my MAC address, it said it was unavailable. Is it because I cancelled it? Is there any way to fix this? Thank you!

  2. imnotmikal

    imnotmikal Well-Known Member Developer

    Is your phone rooted? Are you running a custom ROM? Have you recently flashed a new ROM?
  3. jessieebee

    jessieebee New Member

    No, it's not rooted, and I don't have any ROMs cause I don't really understand what they are...I mean I tried looking it up, but I'm not good at technology. Lol.
  4. hootieoe

    hootieoe New Member

    my phone did that after i updated it now the wifi dont work i need help

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