So I decided to try and update my Profiles and PRL today. I went to update then, and they didn't do anything, it just sat there with the green circle and said "Device is preparing your services for you. Please wait" and nothing ever happened. I ended up just hitting the home button and said forget it. I left work and checked my spare parts and I noticed that "com.smithmicro.dm" was at the top of the list, and above Android system and HTC Sense for partial wake usage, which I figured out was the process HTC uses for OTA updates. So I tried them again to no avail. I powered down the phone, rebooted and tried the Profile update first and it worked. Went to the PRL update and nothing... again it just sat there for way longer than normal and never updated. Just for the hell of it, I tried the Firmware update (yeah, I know, there is nothing there, but I did it anyways) and it sat there and did not, just showed the green circle and said "Device is preparing your services for you. Please wait". Any ideas why this would happen?