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Why new messages are not showing in inboxSupport


  1. Manoj_Online

    Manoj_Online New Member

    I have recently installed Go sms Pro on my Android phone. But since then, it's not showing any new sms in inbox. I am getting new message notifications, able to check message instantly, but when going to the inbox- there's nothing new. let me know how can I resolve the issue. Stock message is enabled and in active mode.

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  2. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

    There should be a setting in Go sms to make it your default messaging vs. the stock message app.
    Perhaps that may help?
  3. Manoj_Online

    Manoj_Online New Member

    It's already default app. New messages are showing as popup too. But when going to inbox, there's nothing new.
  4. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

    Are there any other messaging apps on your device? The reason I ask, is my wife's S6 came with 2 messaging apps which posed an issue.
    What device do you have?
  5. Manoj_Online

    Manoj_Online New Member

    I am using Go sms pro and default sms app.
    Device is Lenovo a369i.
    Messages were working fine till I install Go sms pro from the playstore.
  6. Slug

    Slug Check six! Moderator

    Are these recent messages visible in the default app?
  7. Manoj_Online

    Manoj_Online New Member

    no. it's invisible there too

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