why won't my computer read my pictures off my phone?Support


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  1. inugurl3

    inugurl3 New Member This Topic's Starter

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    I have connected my phone to my computer and i will not read the pictures, i have disconnected it and looked at the file type and they are jpg format, i need to upload these pictures to my computer for easier time to upload the pictures online, since i have an app locker on my phone, what should i do?
     

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  2. EarlyMon

    EarlyMon The PearlyMon Moderator

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    Welcome to the forums! :)

    Maybe try AirDroid, it's free and pretty good.

    Others may have better advice as well.
     
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  3. themib

    themib Well-Known Member

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    is pc seeing phone at all?
    what usb setting are using?
    charge only
    usb mass storage
    pc mode
     
  4. themib

    themib Well-Known Member

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    is pc seeing phone at all?
    what usb setting are using?
    charge only
    usb mass storage
    pc mode
     
  5. inugurl3

    inugurl3 New Member This Topic's Starter

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    i am using mass storage like what i am suposed to, the computer recognizes everything except pictures, it makes no since to me why, i even removed the micro sd card and put it itself in the computer and it still will not see ir
     
  6. themib

    themib Well-Known Member

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    I would try pc mode, just to see if it makes a difference
    your looking for pictures in dcim/camera ?
     
  7. inugurl3

    inugurl3 New Member This Topic's Starter

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    yes i do look under dcim/pictures and those are the ones that will not work, and like i said i tried using the card itself in the computer and it will not regonize the pictures either
     
  8. themib

    themib Well-Known Member

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    sound that pics are corrupt or encrypted

    if they are corrupted, try a file recovery program
    may need to format sd card, that will delete all files, but may allow new pics to be written to card

    if encrypted you need a password

    do you have a 2nd sd card, you can test if new pics, can be saved to sd card?
     
  9. inugurl3

    inugurl3 New Member This Topic's Starter

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    no i cant get to a second sd card, and reformating the first one will mess with some of my apps and saved files i have on it, and some i dont even know how i got them anymore
     
  10. Haynesj69

    Haynesj69 New Member

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    First check to see if you have entered your password on your phone. If not, your computer cannot see anything on your phone.
     
  11. Haynesj69

    Haynesj69 New Member

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    This happened to me as well. I finally looked at my phone, and I had not entered my password to get into my phone. That fixed my problem.
     

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