Why won't my Sprint Epic Galaxy S update? It's been 6 months...Support

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  1. Netsurfer733

    Netsurfer733 Member

    I can't update to Gingerbread on my Samsung Sprint Epic Galaxy S. I've had this problem since it was released, but I thought there was no other way to do this besides go through the very painstaking process of backing up ALL my phone memory and key settings, resetting my phone or uninstalling the root program (and making sure it does so cleanly), then get the phone to work again, go through the VERY painstaking process of rooting my phone again, then putting all the backed up data there again.

    I now have some hope that maybe I was wrong, and there's an easier way to do this.

    The issue is that when I try to update to Gingerbread, it says:

    E:failed to verify whole-file signature
    E:signature verification failed

    It says this in what I would call the phone's 'BIOS'. Closest thing I can equivilate it to, upon restarting.

    Does anyone know why it's doing this? As previously implied, I do have a rooted phone, but even when I tried un-rooting it with that Voodoo App, it still wouldn't work. How can I get my phone to update, without resetting the phone to factory settings?

  2. Netsurfer733

    Netsurfer733 Member

    Any takers? No one has ever seen this?

    (I would post links to images but I don't have the clearance to, yet)
  3. xmr405o

    xmr405o Well-Known Member

    Let me move this to the epic forums and hopefully you'll get help from your fellow owners.
  4. Zeinzu

    Zeinzu Well-Known Member

    Once you root and modify anything in the system it can't be updated. The stock OTA package verifies your system before it will install. So it must be intact and not modified from stock. If your already rooted just create a nandroid backup in CWM Recovery, wipe data, update to a pre-rooted package based off the most current release, then advance restore data only. Or you can backup your apps and data with something like Titanium Backup and do the same process, only restoring apps and data with TB instead of CWM.
    xmr405o likes this.
  5. Netsurfer733

    Netsurfer733 Member

    Ahh...so no actually easy way out i see, lol (at least for a user at my skill level).

    But will do, when I have the time now. I can make use of those specific tips of yours! Thanks sir :)
  6. Zeinzu

    Zeinzu Well-Known Member

    If you need any help pm me. I usually check each forum I'm on at least a few times a day.

    (Who am I kidding. I'm always on, lol.)
    Netsurfer733 likes this.

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