Why Would Google Sync Be Disabled?Support


Last Updated: 2012-11-20 17:38:30
  1. NJRonbo

    NJRonbo Well-Known Member

    Google Sync under my account is shown as disabled.

    The only thing I can think of is that I stopped using the GMAIL app in favor of the Samsung email app.

    So, essentially, I just "de-selected" check email in the GMAIL app. I may have unchecked something else, but for the moment I am not certain.

    I wonder if that is what is preventing my Google Account from syncing.

    I still want the contacts and calendars to automatically sync.

    Thanks in advance for any assistance.

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  2. peter7769

    peter7769 Well-Known Member

    Have you checked within google sync to see what's ticked & what's not?
  3. NJRonbo

    NJRonbo Well-Known Member

    Google shows a red sync error and I have to manually press sync to update contacts, calendars, etc.
  4. peter7769

    peter7769 Well-Known Member

    Does it say that sync is experiencing problems, at the bottom of the screen?
  5. NJRonbo

    NJRonbo Well-Known Member

    Hi Peter!

    Not today, but it has happened often -- another problem with Google I can't figure out. Don't know why they have so many sync problems.
  6. peter7769

    peter7769 Well-Known Member

    It's a strange one, just had a look at mine, and everything is checked except gmail as I don't use the app, but I noticed facebook had sync problems!
  7. NJRonbo

    NJRonbo Well-Known Member

    Listen, I appreciate you looking at it for me. Thanks
  8. peter7769

    peter7769 Well-Known Member

    No problem, I take it everything else is syncing ok? When you pull down the top info bar, is sync on green?
  9. NJRonbo

    NJRonbo Well-Known Member

    Yup, Sync is on green. Everything else appears to be okay.
  10. jcope11

    jcope11 New Member

    I figured it out. Go to Gmail and Enable Syncing. Then go to Settings>Accounts>Google and then uncheck the services you don't want synced.

    I had the same problem too. I hope that helps.

    -- Joe
    desmofan likes this.
  11. NJRonbo

    NJRonbo Well-Known Member

    Joe,

    So, essentially I am enabling syncing in GMAIL but then unchecking GMAIL syncing under accounts?

    Cause I don't use GMAIL at all and don't want that syncing.

    I will try it. Thanks so much for the help with this.
  12. jcope11

    jcope11 New Member

    That's exactly what I did. The Gmail app is a weird place to enable syncing of all Google apps. But then you can disable the email syncing in Settings>Accounts>Google and sync the other Google apps.

    Let me know if that solves your problem. I think this solved my syncing issues with Music, Contacts, and Picasa. I was having to sync manually and that was a chore. But now I think it will sync automatically now that syncing shows as being active.

    -- Joe

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