WiFi can't connect since upgradeGeneral


Last Updated:

  1. n3fih

    n3fih Member This Topic's Starter

    Joined:
    Dec 12, 2009
    Messages:
    9
    Likes Received:
    0
    We're a 3 HTC Droid household. 2 of the units haven't had a problem with WiFi, before or after the upgrade. The third unit was connecting fine before the upgrade, but since it's been having issues. It 'sees' the networks (one open, one protected), but when you try to connect to either, it flashes 'Connecting', then quietly returns to the screen, without actually connecting. The settings seem to be the same between the units (wifi enabled and non-airplane). I've rebooted the unit and the router, re-entered the SSID multiple times (although the open network doesn't work either) with no luck.

    Anybody have a suggestion?

    Thanks,
    Terry Ryan
     

    Advertisement
  2. wilceaux

    wilceaux Well-Known Member

    Joined:
    Jan 15, 2010
    Messages:
    70
    Likes Received:
    9
    I am having a similar problem with my Eris.
    My wife's Droid works fine.

    My Eris sees the network and tries to obtain an IP address, but doesn't connect.
    When the problem started, it would connect for about a minute, and then disconnect. Now it won't connect at all.
    Technical support (Verizon and HTC) didn't know what to tell me.

    I am able to connect to non-secured Wifi (such as the nearby coffee shop).
     
  3. wilceaux

    wilceaux Well-Known Member

    Joined:
    Jan 15, 2010
    Messages:
    70
    Likes Received:
    9
    Well, I just reset my AT&T Uverse router for the second time to factory settings and changed the password.
    It seems to be working, for now.
     
  4. andrew8806

    andrew8806 Well-Known Member

    Joined:
    Dec 29, 2009
    Messages:
    139
    Likes Received:
    7
    How far are you from the router? Does it stay on the obtaining IP Address status... Try doing a battery pull...:cool:
     
  5. tbaker

    tbaker Well-Known Member

    Joined:
    Dec 19, 2009
    Messages:
    124
    Likes Received:
    2
    I tried the batter pull and such, but my Eris won't connect to my secure wifi network no matter what I try. I'm in the same room as the router too, so signal should be perfect. Any other ideas?
     
  6. doogald

    doogald Guides Guide

    Joined:
    Jan 7, 2010
    Messages:
    6,620
    Likes Received:
    1,896
    Is the router set to 802.11n only or 802.11a (I doubt that, but had to ask)? The Eris supports 802.11 b or 802.11g only. If you have an "N" router, you should be able to set it to mixed mode, so any client will connect at its fastest speed.
     
  7. tbaker

    tbaker Well-Known Member

    Joined:
    Dec 19, 2009
    Messages:
    124
    Likes Received:
    2
    No, its an older A and B router.
     
  8. doogald

    doogald Guides Guide

    Joined:
    Jan 7, 2010
    Messages:
    6,620
    Likes Received:
    1,896
    Which security method are you using (WEP or WPA)? Have you checked to see if the router manufacturer has a firmware update? And, which brand and model router are you using?
     
  9. tbaker

    tbaker Well-Known Member

    Joined:
    Dec 19, 2009
    Messages:
    124
    Likes Received:
    2
    its WEP, no firmware update and the router is 2Wire. My previous phone the Samsung i760 had no issues with this at all.
     
  10. doogald

    doogald Guides Guide

    Joined:
    Jan 7, 2010
    Messages:
    6,620
    Likes Received:
    1,896
    Are you hiding the SSID? If so, try it with the SSID broadcasting. I believe that Android has an issue with connecting automatically to hidden SSIDs.
     
  11. tbaker

    tbaker Well-Known Member

    Joined:
    Dec 19, 2009
    Messages:
    124
    Likes Received:
    2
    I am pretty sure it is not hidden as it shows up on the list of networks available on my phone.
     

Share This Page

Loading...