wifi "disabled"Support


Last Updated: 2011-09-26 05:50:32
  1. isar998

    isar998 New Member

    i bought a galaxy 551 few weeks ago. i have a wifi router at my home but couldnt connect it to my galaxy. Everytime i turn on wifi on my galaxy, first it says obtaining ip address, then it says remembered and after few seconds it says "disabled".

    plz help!!!

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  2. amlothi

    amlothi Well-Known Member

    It's not connecting to your router. Probably a setting somewhere, or something not compatible with the phone. Routers are funny things. You could try resetting the router to default settings and see if you can connect then. If it works, slowly add back the security (password, encryption, whatever) and see which thing "breaks" it.
    isar998 likes this.
  3. udayvir

    udayvir Member

    i too bought the 551 a couple of days back .. and i too faced a similar problem ... after about an about an hour of trying... i finally remembered that my router had a mac filter on .. chances are that u to have a similar issue .. ( adding my device to trusted MAC solved the problem for me)...
    isar998 likes this.
  4. isar998

    isar998 New Member

    thanx guys for ur replies..but i guess it has nothing to do with router coz yesterday i did a "factory data reset" to my galaxy and wifi started working fine but now today i m facing the same problem..:(
  5. isar998

    isar998 New Member

    ..and i m using Pronet 54M Wireless Router.
  6. Waterborne

    Waterborne Member

    Hi,

    Is it stuck on "Obtaining IP address"? If yes, you might like to try using the Allshare app to connect to wi-fi. Just open the application, and click "ok" when prompted that it requires an internet connection. It then connects the phone to the wi-fi properly.

    Another thing you might like to try is to use a Static IP. You can set it on the Wireless settings. I don't like this method very much though since it may not work on routers configured differently.

    Finally, if it is not stuck on "Obtaining IP address", you might like to try to just enter *#*#526#*#* in the dialer. I think this code resets or re-loads the Wi-fi driver. It should say "Driver loading successful".

    Hope you solve your problem!

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