WIFI issueSupport


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  1. cultor

    cultor Well-Known Member This Topic's Starter

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    I have a problem with this phone
    I have it on my wireless WIFI connection at home and when I let the phone alone for a few hours (is hard I know) and I "wake it up" It still shows connected BUT it is not... I get a message to select my timezone since it can't detect it (think it's cause of that, dunno for sure) and I don't have any internet based applications that work. Example, internet loads and halts while connecting to the site and after a while I get a "page cannot be displayed".
    I mailed to the store wher I bought it and they claim this is normal, since the phone, when it goes to stand by, switches of wifi, so when it wakes up it needs to reconnect... I find this weird, since it shows that it is connected to my wifi, but yet it isn't...
    It isn't my home network since I tryed others with the same result. Although few days ago it didn't happen... The phone stayed connected.

    I was just wondering if this is al true and if you guys are having the same thing. Maybe it disconnects after 3 hours or something, I dunno, just want to be sure I have a 100% working phone.

    thx
     

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  2. KingRolo

    KingRolo Member

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    u can check this (standby time) by going to:
    settings>wireless & networks>wifi settings>menu>advance
    the top option will tell you
    mines set on 15 mins as i tend to use the fone then leave it for an hour or so, use it leave it etc

    if you try it say 1 min after leaving it does it still not connect?
     
  3. cultor

    cultor Well-Known Member This Topic's Starter

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    the sleep policy (hope this is the right translation) is set to never.
    So I guess wifi should stay connected right?
     
  4. kboya

    kboya Well-Known Member

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    I had a problem like this the other day, and worried that my phone had gone bad! Turned out that the internet provider had gone down and it was neither a network nor phone issue. Phew! However, once the provider was back online, I still had the same problem: non-loading pages, no updating. EEK! What I did was to go to manage apps and force close the internet browser, then restart it through the icon and all was well again... Aaaah. Like all computer devices, it gets confused when something is not where, or doing, what it expects, and then does not know what to do. Android is great, but it is not infallible!

    Any help?
     
  5. cultor

    cultor Well-Known Member This Topic's Starter

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    I have the energy widget on my home page, so I can switch wifi on and of in a second, BUT if my device is faulty I would rather get it repaired now instead of waiting after waranty is over
     
  6. kboya

    kboya Well-Known Member

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    fair point. I doubt it is anything to worry about, but for sure return if you think it's a problem
     

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