Wifi not connection on OM+?Support


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  1. Strubie

    Strubie New Member

    Ive tried litterlay everything. Turned off my router, disconected and forgot the network, turned off my phone, and reset it to factory settings and it still wont connect and its really bugging me out. I just got this phone today and i dont know whats going wrong with it. Can someone tell me what to do please? i need easy explanations!:confused:

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  2. Fox Mulder

    Fox Mulder Well-Known Member

    I had no problem with mine connecting to my own network as well as other wifi networks. Do you perhaps have MAC address restriction turned on in your router? If so you need to add the MAC address of the phone to the allowed list before it can connect.
    Strubie likes this.
  3. Strubie

    Strubie New Member

    ^ Can you give me a description of how to do that please? :confused: sorry if I'm asking too much.
  4. Fox Mulder

    Fox Mulder Well-Known Member

    It depends on your router. But if you're asking this chances are you never went into the router settings in the first place, unless you had someone else set it up for you. If you did in fact have a third party handle the router setup I'd suggest you ask them to help you out.
    If your router is running in its default "out of the box" configuration then there won't be any access restriction for MAC addresses, it's something that has to be turned on and manually configured.
    I assume if there is a password for the network that you are entering it correctly (watch the upper/lower case, check the selection that shows the characters as you type so you can be sure they're right).
  5. NuNu6987

    NuNu6987 New Member

    I'm wondering if you ever got your phone to connect. I have Clear and mine is not connecting at all. My husband says give up but what's the fun in that? lol
  6. alfick3

    alfick3 Well-Known Member


    Do you have a clear hot spot? I have clear as well, but just a home router and a usb stick for my lap top. My wife and I really like it.
  7. killfast1234

    killfast1234 New Member

    i also have a clear at home and im having ploblems connecting it to my Lg optimus m+ any suggestions?
  8. alfick3

    alfick3 Well-Known Member


    I don't have a Clear hot spot. I have a Clear home router that only has an ethernet port. Then I have my old Verizon home router (from when I had FIOS) attached to the Clear router. Finally I have my PC attached to the Verizon router. The Clear router provides my internet, then the Verizon router provides wifi access for my laptop, phones, etc. the Verizon is just to provide wifi and a 4 port switch. I also have a USB stick from Clear that I use with my laptop when I'm not at the house.
  9. killfast1234

    killfast1234 New Member

    i have a CLEAR Router and im trying to connect my lg optimus m+ but it just keeps saying scanning,connecting,and disconnected does any one know how to fix this problem.Phone is rooted.
  10. alfick3

    alfick3 Well-Known Member

    Does your Clear router provide wifi? Mine does not. If it does have wifi, then it should be just a matter of knowing your wifi settings. If it doesn't have wifi, you'll never get your phone connected.
  11. killfast1234

    killfast1234 New Member

    it does
  12. alfick3

    alfick3 Well-Known Member

    Sorry, I don't know what to tell ya then. Wifi is wifi. Do you have any difficulty connecting at a Starbucks or other wifi hotspot?
  13. NuNu6987

    NuNu6987 New Member

    I just have the Clear modem with wifi. I love it also but the fact that only of my phones can not (or will not) connect to it is sooooooo frustrating lol
  14. NuNu6987

    NuNu6987 New Member

    Well, it's clearly not our phones because mine is doing the EXACT same thing and I have clear with wifi. It must be something wrong with Clear. I have called them and they offered no assistance :(

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