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WiFi not working, but wait, there's more.Support


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  1. hept193

    hept193 Member This Topic's Starter

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    I having a very strange problem with my Galaxy Tab2 (10.1 P5110).
    The WiFi doesn't connect with network at home, it keeps on showing that it is receiving a strong signal but it's not meant because I know for a fact that I there is weak signal (in the living room).

    The tablet shows that it is connecting however fails to-do so. BUT the weird thing is that when the tablet is plugged in, charging, it can then connect?. Is it me or is this just weird? The signal stays if I take out the cable after connecting. I can connect to the network on other devices (phone, pc etc...)
    I've tried restarting, on-ing and off-ing all that.

    So, bottom line it.
    I can only connect to the WiFi when the tablet it plugged in.

    Help :)
     

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  2. ThatTabGuy

    ThatTabGuy Well-Known Member

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    So are your router settings correct? Maybe you have a security protocol in place that may show on your tablet as having a strong signal, but not connecting to DHCP. I've never seen the charging issue before.

    One more note, it would be wise to include your device under your username so that when you have other questions, any can see what you have and help you along.
     
  3. Bosbouer

    Bosbouer Well-Known Member

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    Check under "settings" WiFi advanced settings(menu right hand top corner). The "when plugged-in" option is most likely selected
     
  4. dhurst004

    dhurst004 New Member

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    I'll leave the technical responses to the experts but mine connected to the net as expected, (i.e. a doddle). If it sees your router but won't connect - and you still have the purchase receipt(?) - I'd get it swapped, (or lose a couple of days of your life chasing forums for a response). Sorry not of more use.
     
  5. ThatTabGuy

    ThatTabGuy Well-Known Member

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    ^ This should probably be a last resort. I would still do what Bosbouer stated in his post, and possibly check what I said earlier as well.

    One more thing to check is the settings on the other devices you use so you could possibly mirror them to your device.:shakehands:

    <----Don't forget to add info of your device(s) to your profile.
    Please hit Thanks when you get help!------------------------\/
     

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