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WiFi on = no signal / No WiFi = signal but no 4gSupport

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  1. tatiro43

    tatiro43 Member

    Help please,

    I currently own a T-Mobile Sidekick 4g

    I have an internet plan

    When I turn on my WiFi my signal bars go away. If I try to make a call it says "no network" or something similar.

    When I turn off my WiFi my signal bars come back and I can make calls but I cannot see my 4g icon.

    Help!!! It's pretty annoying because I don't want to use my phone internet when I get home so I turn on my home WiFi but I cannot make calls and I'm afraid I'm not receiving them either.


  2. tatiro43

    tatiro43 Member

    I got the 4g back when WiFi is off by checking 'Use packet data' check box in settings > wireless and network > mobile networks.

    But I still have no signal bars when I turn WiFi on.
  3. ncmacasl

    ncmacasl Well-Known Member

    I think that is a setting on whether to continue to keep voice/TXT on when on wifi. Also normally VOIP calling would work but that has been malfunctioning for a few months now.

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