WIFI ProblemSupport


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  1. Dsoto87

    Dsoto87 Well-Known Member This Topic's Starter

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    Hello all. Been lurking around for quite a while and I want to say thanks for all the great info.

    Anyways, this is my first android phone and Im loving everything about it. Its just too bad a problem arose so early.

    Basically what happened is when I first got the phone I was able to connect to my wireless router with no problems. I played around with it for quite a bit and everything was working smoothly. I than went out to eat and by the time I got back home I can no longer connect to my router.

    Heres what Ive done to try and work it out:
    Re enter my password multiple times
    Put it into airplane mode multiple times
    Turn on/Turn off the wifi on the phone multiple times
    Reset my router (pulled the plug)
    Turn on/Turn off the phone
    Pull the battery on the phone

    I think thats it :confused:

    The problem is that it doesnt seem to be able to obtain an IP address. It always fails after it says obtaining address.

    Thanks in advance for any help. I tried searching but couldnt come up with anything
     

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  2. Primate

    Primate Well-Known Member

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    Have you logged into the router to see if it is trying to give your device an IP? There are some WIFI apps out there that might be able to watch this process happen but i have not tried any of them.
     
  3. Dsoto87

    Dsoto87 Well-Known Member This Topic's Starter

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    Sorry im not very computer savvy. I know how to get into my router (did it just to double check my password), but im not sure where I would go to monitor any connections trying to be made.
     
  4. Primate

    Primate Well-Known Member

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    Depends on the router but usualy it is in the advanced tab. Just login to the router then goto advanced and connections or something like that. To login generally you goto your web browser (on your pc) and put in 192.168.1.1 or maybe 192.168.2.1 . If those do not work hold down your windows key and press the letter R and your run box will pop up, type in cmd hit enter and a black screen will pop up, then type ipconfig /all hit enter and look for Default gateway and that is the # to put into your browser. The login screen should appear once you enteer this into your browser and unless you have changed it user is admin pass is password or user is admin pass is admin. Hope that made sense and helps :D
     
  5. dylo22

    dylo22 Well-Known Member

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    How are you turning on your wifi? Are you using a wifi toggle app or going into the menus? I ask this because I've read that some people are having issues turning on wifi with toggle. They press the button but wifi doesn't turn on. Maybe this is the issue. Just a thought.
     
  6. hitchman

    hitchman New Member

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    I had a huge struggle getting my phone to obtain the ip address on a particular case and I learned a few things.
    When there are multiple ip addresses the phone will give up on the one you chose and connect to the next one if it finds problems, so you might be connected to the wrong network.
    when you have a configuration that has been changed on the router (wep, address filtering) your phone will remember the old setting until you click "forget" and reenter the correct config.
    This is pretty basic but when you are in a rush you can forget the even the basic stuff. hope this helps.
     

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