wildfire screen problemsSupport

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  1. kunz93

    kunz93 New Member

    Hi guys this is the first time i'm posting on this forum. I got my wildfire back in october and up until yesterday night 15/2/11 the phone was working perfectly fine.
    Since yesterday the screen on my wildfire doesn't work i.e. it is always black and no images appear. However when i press the button at the top the 4 buttons at the bottom light up and the yellow service button also lights up when i have a miss call or email etc.
    No matter how many times i remove the battery and try restart it etc. or press the power button, the screen doesn't turn on and remains black. On the odd occasion however it does work but very rarely and when it does i can use it fine however the minute it locks again, it stops working when i try and unlock the phone.
    Does ANYONE have any idea as to why this is happening and more importantly anyway that it can be solved? please im really desperate here haha.

    p.s i installed a few apps yesterday for fitness etc that were on the android market for free and it was all ok. The problems started after these installations. Not sure if that makes a difference in anyway.

    Thanks in advance :)

  2. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    It sounds like your devices and the new apps (or one of them) are not playing nice together. ;)

    I'd do a reset, a factory data reset and just start over. I'd not install those same apps, but look into them (google around) as to complaints about one or more of them.

    1. Turn the power off. If your HTC Wildfire is frozen, pull the battery out and reinsert it
    2. Hold the Volume Down button
    3. Press and release the Power button
    4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
    5. Select Clear Storage by pressing the Volume Down button
    6. Press and release the Power button
    7. Now simply confirm your decision: Volume Up for YES and Volume Down for NO

    If you selected YES, all data including third-party applications will be deleted from the HTC Wildfire. Once the wipe is complete, the phone will reboot to its factory fresh state.
  3. kunz93

    kunz93 New Member

    Is there a risk if i do a factory reset that i will lose my contacts from my sim? i know i will lose them from my phone but was wondering if the same will happen from my sim contacts. i'll give that a try now. thank you very much.
  4. kunz93

    kunz93 New Member

    i tried the factory restore settings with the volume button but no such menu appears. the screen flashes. but i dont get any menu that appears. screen flashed once and remained black.
  5. HTCHelpPerson

    HTCHelpPerson Member

    No u wont if u have a old fone u can put them onto yours.. :eek:

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