Support Windows Cannot Find USB Driver

Discussion in 'Android Devices' started by gcr, Sep 30, 2010.

  1. gcr

    gcr New Member
    5

    Sep 30, 2010
    2
    0
    5
    All,

    I have a new Captivate and am attempting to establish a USB connection with Windows XP sp2.

    I have downloaded setup two different USB drivers, (1) from Samsung--I assume it's the official driver, and (2) from the Android SDK. Both installations ran without error. But when I attempt to install either driver, Windows complains that it cannot locate the driver. I'm at a loss.

    Windows is finds the Captivate when connected but only intermittently. Sometimes it identifies it and sometimes it doesn't.

    Any thoughts?
     

    Advertisement

  2. sremick

    sremick Well-Known Member
    163

    Jun 18, 2010
    2,521
    356
    163
    IT Admin
    USA
    Did you ever try it without installing any driver first?

    The Captivate should connect just fine in USB Mass Storage mode (assuming you've set it to that in its setup) without having to install any drivers on XP, Vista, or Windows 7. The build-in mass storage drivers in Windows work just fine.
     

Share This Page

Loading...