Windows not responding


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  1. Aaron76

    Aaron76 New Member This Topic's Starter

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    I all,
    I have a problem on my Windows Vista that began afetr the purchase of an external Hard Disk Freecom.
    A few days afetr the purchase I disconnected it while it was writing and, since that moment, every time I connect and disconnect it, the PC go to freeze mode for 5 minutes.
    The same thing happen even if the hard disk is disconnected: every time I start windows it go to freeze a little after the password, and every time I connect and disconnect a usb device.
    I have looked for the solution everywhere, updated windows, unistalled and installed the hard disk from the device manager but I solved the problem only when I restored a recent backup.
    Yesterday the Hard disk was writing a backup while Vista was installing the updates; at the end of the proceure windows restarted automatically and the problem began again!!!
    The Pc go to freeze when it starts, every time I connect or disconnect the hard disk, an usb earphone that has always worked switch on but there is no audio and I don't know how many others usb devices will have problems.
    Has anyone an idea to solve this problem before I throw out of the window Vista or the the hard disk?
    Thank you


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  2. momoceio

    momoceio Well-Known Member

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    One thing to do when you get it fixed again, make sure write caching is disabled for that HDD in device manager.
     
  3. SoulTerror

    SoulTerror Well-Known Member

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    Sounds like a possible driver issue to me.

    Is your BIOS up to date? Might be another thing to look into. I would start with those two things since they are the easyist to do.
     
  4. lildegregs22

    lildegregs22 Well-Known Member

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    I would try reformatting the computer and see if that solves the problem, I know its a hassle but that's what happens when you interrupt the computer when it's writing something in my experience.
     
  5. GIR

    GIR Well-Known Member

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    First try the HDD is another machine to see if you can replicate the fault. If so then you can return it for a refund due it not being fit for purpose.

    Seeing as support for vista is about to be dropped (Microsoft slams nails in Windows Vista, XP SP2, 2000 ? The Register) and that these sorts of problems litter every windows user's experince, then you are left with a choice: keep banging your head against the same wall, or grow and learn of another way...

    Just my input.
     
  6. SoulTerror

    SoulTerror Well-Known Member

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    If possible I would try the HDD on another Vista machine. I'm wondering if it's not even compatible with Vista.
     
  7. Caloy

    Caloy Well-Known Member

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    Your computer might be trying to index your External HDD. Try leaving it on for at least 8 hours (I would suggest the entire day) before unplugging. :)
     

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