I have read the previous threads, but still having no luck getting my Samsung Epic to show in My Computer. So I decided to post a new thread. After connecting the phone to my PC, I select Mount and turn on USB storage on the phone then windows shows "Found New Hardware" then asks me to install the new hardware. When I install the hardware, new device shows under "Other Devices" in Device Manager with a yellow icon (?) in front of it as if it is still unrecognized device. I am not allowed to install the drivers on my PC since it is a company PC. My coworkers did not have to install drivers to get the EPIC show in My Computer. Any help would be greatly appreciated!