Wont connect to pc with usb?Support


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  1. dunphero

    dunphero Active Member This Topic's Starter

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    Hi my mate give me his sons X10 to update as he is not very good with computers. I cant get his one to connect via usb hence unable to update or repair. Any suggestions much appreciated :confused:
     

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  2. gunny5821

    gunny5821 Well-Known Member

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    When you conect to your PC with the USB, you need to PULL DOWN the MESSAGE Window (Top), select your USB and press the button that says, MOUNT. That should get you right side up..

    Good Luck..
     
  3. X10iUser

    X10iUser Well-Known Member

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    Can't you get it into flash mode?
     
  4. dunphero

    dunphero Active Member This Topic's Starter

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    Have done exactly that but after about 10 seconds the connection disappears and the battery shows no longer charge? Stumped:confused:
     
  5. X10iUser

    X10iUser Well-Known Member

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    Done what?
     
  6. dunphero

    dunphero Active Member This Topic's Starter

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    Yes, can get it into flash mode (constant green light after back and usb insert) but nothing seams to happen after, cheers.
     
  7. gunny5821

    gunny5821 Well-Known Member

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    Is your battery fully charged?? Is your USB cable showing as MOUNTED? Are you using PC Companion and is your PC Companion software up to date?? If it is not up to date, that may be a problem..
     
  8. dunphero

    dunphero Active Member This Topic's Starter

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    Hi sorry for lack of info, I have re installed pc comp, charged battery (70%) and am trying "repair" in flash mode but nothing as yet ?????
     
  9. X10iUser

    X10iUser Well-Known Member

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    Then install SEUS, run it, connect in flash mode when prompted, continue.
     
  10. dunphero

    dunphero Active Member This Topic's Starter

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    Tried but the usb seems to disconnect itself??. Thanks for help will try again tomorrow cheers.
     
  11. X10iUser

    X10iUser Well-Known Member

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    You'd said it had a constant green light which would indicate it's working fine. Take the battery out for 10 seconds and try again.
     

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