I am trying to update my mini to the latest version of Gingerbread. The problem I have is that when I use the update service, I get to the bit where I have to switch the handset off, reconnect the USB and, simultaneously hold down the "volume down key". When I do that - nothing happens. The graphic still shows instructions to hold down the key and plug in the USB mini port. Left it for 10 minutes, still nothing. Now I am assuming that I don't have to switch the handset back on and that the down key/usb mini connect sequence does something in update mode - certainly the instructions don't tell you to turn the phone back on. The handset is a couple of months old - an unlocked one from CPW and I haven't tried to root it or in any way change its out-of-box settings. Any suggestions greatly appreciated.