Hi Everybody! This is probably going to sound a bit ignorant and I am!!! Purchased new &droid incred phone to replace the one that bit it! I am exceedingly inept when it comes to software and uploading it to a new phone. Then when we add, "unlocking" and if I want to unlock new phone, which comes first? A wild guess is the unlocking and I am afraid I will do something out of order and ruin it all. I don't mind experimenting and with the deadline for legal unlocking looming close, I would like to get a bit more educated or, unfortunately, I need my hand held, literally, or as close as possible online! Would anyone like to or be willing to hold my hand for the sake of helping me get back to the point of having a smart phone? Been without since Christmas! I feel so incredibly needy and I care not for the feeling! I just don't have any experience since I don't have anyone to walk me through! My geek squad contract ran out in April on the old phone and since I purchased the new phone for $50 on eBay, can't use geek squad anymore!!!:stupido2::stupid: Thanks for any ideas! Diana I will be back on in about 8 hours or so!!!