I'm sitting at my computer and my Samsung S5 makes some weird noise, like a woosh noise. I pick it up and it had shut down. I started it up again and everything, every picture, every contact, all messages gone. The phone is literally asking me to go through the start up wizard as if I just bought it. I have some pictures on my computer and some in the cloud but a lot are not and gone forever.
My carrier is Verizon so I don't know if it's an issue with them or with the phone. Does anyone have any idea what the hell would cause this?
My carrier is Verizon so I don't know if it's an issue with them or with the phone. Does anyone have any idea what the hell would cause this?