X issueSupport


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  1. s2smooth

    s2smooth Member This Topic's Starter

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    Ok so I own a X and love the phone but this is my third one. The first two had microphone issues. My issue now is the screen. Sometimes it becomes un-responsive and at other times everything just opens up on its own and I lose total controll of my screen. I've taken my phone to the store but all they do is a hard reset the phone. Anyone else have this issue?

    Thanks
     

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  2. jreed2560

    jreed2560 Well-Known Member

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    does the problem go away after a hard reset?
     
  3. s2smooth

    s2smooth Member This Topic's Starter

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    No it comes back but Im never by a Verizon store to prove that the phone is broken, so I always get "we will do hard reset and that should fix it"
     
  4. jreed2560

    jreed2560 Well-Known Member

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    what I am saying is, does it immediately fix the issue there in the store? As in does the problem come back in a day or 2 after you have reloaded all your apps ? Do you have a task killer?
     
  5. Steven58

    Steven58 Reformed PH VIP Member

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    This happened to me and my daughter when we installed android anti-virus. Are you using one?
     
  6. s2smooth

    s2smooth Member This Topic's Starter

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    It comes back like a day or two latter. Im not using any task killers but I do use launcher pro (the paid version) and I have a few games installed.
     
  7. bbuck002

    bbuck002 Well-Known Member

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    is there grease or liquid getting on the screen? this can cause widgets and shortcuts to be selected?
     
  8. s2smooth

    s2smooth Member This Topic's Starter

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    Nope no grease and I don't use any screen protectors. Ill wipe my phone screen with a micro fiber cloth occasionally
     
  9. Steven58

    Steven58 Reformed PH VIP Member

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    Beats me. I'd try calling vz @ 800 922 0204. Some phone tech support will give a new phone.
     
  10. s2smooth

    s2smooth Member This Topic's Starter

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    Thanks I'll do that
     

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