X10 Does not Update?Support


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  1. Observer1

    Observer1 Member This Topic's Starter

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    OK i'm trying to update from 1.6 to 2.1, but it says unable to start key software components.


    I've done everything from connecting the x10 to computer, updating via SE Companion. But it does not update.

    What am i doing wrong.

    Is it something to do with the "Turn off USB STORAGE" ??
     

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  2. clockwork58

    clockwork58 Well-Known Member

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    You should never be prompted to turn off USB Storage. (aka Mount / Unmount)

    Your phone should be turned off when connecting to the computer and pressing Back the whole time connecting as instructed by the PC Companion software.
     
  3. Observer1

    Observer1 Member This Topic's Starter

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    i turned it off.
    Connected it to Computer.
    It Turns on itself.

    I just then followed the instructions.
    It says drag the menu bar down, tap connect, tap mount, and then click update on the computer ?
     
  4. clockwork58

    clockwork58 Well-Known Member

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    I'm copying and pasting SMOKED's instructions from another thread:

    1. Connect phone to pc with usb cable.
    2. Drag top menu bar down, click 'connect usb' and click mount.
    3. Open PC Companion---it might tell you at the top you have an update available. If not go into support zone and click start. This should find the update if its' there and launch SEUS.
    4. When told by SEUS, power down phone.
    5. Unplug usb cable from pc, leave in phone.
    6. After a minute or so press and hold back button on phone.
    7. Still holding back button plug usb into pc.
    8. Seus will connect to your phone and begin the download.
    9. Seus will tell you when to let go of back button.
    10. Follow Seus' instructions to complete install.

    If PC Companion doesn't find the update. Just launch SEUS and follow steps 5-10 above if SEUS says there's an update. If it says your phone is up to date then the 2.1 isnt' available. You can check the sony blog thread to find your phone's kit number to see if it's been released.
     

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