I need some help desparately. I am in Libya and I took my X10 to the SonyErricson shop to get the local sim working and GBP 60 later they managed to stuff the phone. The local sim now works but but the phone is useless as it does not power up When I put the SD card in. The authorised shop started speaking in Arabic telling me they could not help. I suspect they did not do a good job unlocking it or screwed up the os somehow. I tried to use the "Update Service" software and this says: "Failed to Detect Product" I have a catch 22 situtation as I cant power up and I cant use the phone without the sd card. I just want to reset the os so I can get back to defaults. Any help would be appriciated.