Xoom Online Petition for SD Card Info

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  1. Scottie123

    Scottie123 New Member

    Hi everyone....as you know there has been a great deal of discussion regarding the Xoom's capability of expandable memory via an SD card. To date the SD card is not functional due to the fact that it requires a software update. Motorola has said that the software update would be available "sometime in the future". Despite the growing frustration, as evident on the forum, Motorola has not provided its customers with an official statement on the status of the issue or when they expect the software update to be available. In fact, they have not responded to consumer inquiries and requests in any official capacity. In order to try to convince Motorola to provide a simple, official response to their customers concerns an online petition has been setup.

    Please support our request for an official response and update by signing the petition - it only takes a few seconds. Thanks in advance.


    kennychaffin and me.g33k like this.
  2. ghodzilla5150

    ghodzilla5150 Well-Known Member

    Now this I believe in. They need to get their butt's in gear and get this issue resolved as it's a Major selling point for the Xoom. I have an 8GB Class 6 card just waiting to be used for Movies. Signed:)
  3. rjoudrey

    rjoudrey Well-Known Member

    I bet the SD Card manufacturers would like them to fix it!
    3devious likes this.
  4. NCTurner

    NCTurner Well-Known Member

    I am definitely watching my return window with Amazon, and if the SD card isn't activated or at least give a firm date for activation by then (end of this month), I very likely may return it. These tabs will have been out for a little more than 2 months by then, plenty of time to at least give a firm date on when the SD card would be activated, if not actually activated.
  5. ghodzilla5150

    ghodzilla5150 Well-Known Member

    I agree. To me this is not right. The SDCard is one of the Xoom's big selling points over the iPad. They need to address this issue ASAP. We did not pay all the money we have to get No answers. I have 45 days at BestBuy and need some kind of answer OR I will think long and hard about returning this device and just going with the HTC Flyer. Moto or Google (don't care which) needs to be held accountable and give us Xoom owners an answer.
  6. Scottie123

    Scottie123 New Member

    I agree totally, but if you look at motorola's official xoom forum then you will see that they have given absolutely no indication on when the SD card will be activated. Their lack of any info on the issue is why the petition was started.
  7. dvandam

    dvandam Well-Known Member

    Excuse me if I sound ignorant or plain dumb, but do these online petitions really accomplish anything? I've seen a number of tech related online petitions and I can't think of any instances where a major change resulted from them. If there are success stories please inform me as I'd love to know.

    I think that making your voice heard on their forums or calling their CSRs or writing real letters to the companies would do more good than this. I read about long complaint threads on forums causing responses by companies more often than I do these online petitions. Again, I'm not trying to rain on anyone's parade, but I just think there may be better ways to get the information we want than this.
    jaiotu likes this.
  8. Psychokitty

    Psychokitty Well-Known Member

    You'll have better luck asking Apple.

    I was hoping maybe they were waiting on the release of Sandisk's new 64GB mini SD card.
    Probably just wishful thinking.
  9. BiGMERF

    BiGMERF Well-Known Member

    why is it asking me to donate in order to sign? no ty
  10. FragDroidX

    FragDroidX Well-Known Member

    Keep in mind that the SD card slot not working is a software issue and not a hardware issue. As this is a Google experience device Motorola has no way of updating the software until Google gives them the update. The SD card not functioning is one of the compromises Google made to get Honeycomb out before iPad2. As google stated recently, they are keeping a tight rein on Honeycomb. Motorola is as frustrated as we are. Lets lay the blame where it belongs, at Google, for forcing Motorola to rush the Xoom to market.
    Martimus and Psychokitty like this.
  11. publicanimal

    publicanimal Well-Known Member

    They're working on it. It's not ready yet. What more do you need to know?
  12. dvandam

    dvandam Well-Known Member

    Honestly though, how long does it take to get an SD card to work? This isn't exactly a cutting edge technology we're talking about here. Phones and other devices have been using SD cards for storage for years. I don't see why Google hasn't been able to push an update in time for the WiFi release.
    ghodzilla5150 likes this.
  13. Psychokitty

    Psychokitty Well-Known Member

    I'm as anxious as anyone for the update, but lets hold off on grabbing our cyber-forks & torches to go storm the wrong castle. An angry mob mentality will just embarrass the Android community. Misdirecting that anger will just make us all look silly.
  14. publicanimal

    publicanimal Well-Known Member

    That's just the most ridiculous thing I've ever heard. Google put a gun to a Motorola exec's head and said "I order you to release this device in time to compete with the iPad 2". If anything Motorola rushed Google to get the code ready so they could release the device.

    Why is the Xoom forum 90% reserved for whining about software issues with the Xoom that are beyond our control?
    gamul1 likes this.
  15. ghodzilla5150

    ghodzilla5150 Well-Known Member

    I agree. What's the big darn problem. Smartphones and Blackberries have been using SD Card slot for awhile now. Google does not know their software well enough to get SD Card working. This could backfire for Motorola if they see an influx of Xoom's coming back and customers getting refunds and buying something else.
  16. BiGMERF

    BiGMERF Well-Known Member

    SD card is a bit frustrating, only because it is there in plain sight.. if it wasnt there would be any one complaining. Im more frustrated with the lack of google voice!
  17. FragDroidX

    FragDroidX Well-Known Member

    You bet your a$$ Google can put enough pressure on Motorola to release the Xoom before it was ready. The proof is all around you if you open your eyes and look. There is a reason that NO other tablets with Honeycomb have been released yet, because its not ready. Plain and simple. Just because your eyes are too closed to see it doesn't mean its not true.

    Your assertion that Motorola could get Google to rush the code is laughable. Google is in a war with Apple and they hold all the keys to the code. The Xoom was the development device for Honeycomb, Google wanted Honeycomb out before ipad2 so the Xoom was rushed to market.

    If you think Motorola wanted to release a device that had key functions missing (you know things like the 4G card, SD card slot, Flash, etc) you are out of your mind. They also would have loved to have launched the wifi only version at the same time or risk losing sales to iPad which became a reality. Motorola was slammed in the press because of the missing features and the high price. Don't think for a minute that they didn't know that was going to happen. They did it because Google pressured them too and probably gave Motorola something to compensate them for doing so. Pretty easy to figure out really.
  18. bgrutter

    bgrutter Well-Known Member

    Just a thought, but Dolphin HD has a GV add-on.
  19. bgrutter

    bgrutter Well-Known Member

    Although a bit coarse in presentation, I'd have to agree with this rundown. I'm inclined to believe Google is on the hook for this. It's not keeping my up at night, but if I had to point my finger somewhere, it'd have to go toward Google.

    But for me, that's the difference in iOS and Android. iOS will delay a release until things are finalized. Android gives it's customers the ability to wait until it's complete, or early-adopt and deal with shortcomings. Fact is, choice is always best in my eyes. Not like they hid the fact that SD & USB were non-functioning. I made the CHOICE to buy before it was perfect.

    Anyway, not arguing, just showing my thought process.

    Side note: I won't be sending this message to Moto/Google, as I wouldn't want them to take my willingness to wait as willingness to concede the feature indefinitely. ;)
    marctronixx likes this.
  20. gamul1

    gamul1 Well-Known Member

    Sorry - I'm not buying it. Nobody "forced" motorola to sell their product before the software they chose to use was finished. They jumped in knowing full well what was going on and with that take 100% of the responsibility push for a final fix. they don't get off scott free.

    Yes - Google needs to work on this. But Motorola being threatened with millions of dollars in returns will bring much more pressure to the problem than 20,000 people bitching at Google.
  21. dvandam

    dvandam Well-Known Member

    I think it's fair to say that both companies are at fault:

    Google is at fault for releasing an OS that clearly wasn't completed in a feeble attempt to get a jump on the iPad 2.

    Motorola is at fault for not being more steadfast and demanding that they don't release a tablet that doesn't have all the features of other devices that are 1/3rd of the price of their Xoom.

    We are too personally invested in this I think because being on this site we obviously have personal interest that Android does well and will be accepted by the mainstream. The way the Xoom is now I would not recommend it to anyone I know, not because it's bad, but because its unfinished and buggy nature will turn off a lot of people who want something that simply "works" like the iPad. Remember that most people aren't "Power Users" like we are and don't care about not being able to sideload apps or having more control over your device. The problem is that the Xoom was Google's opportunity to bring Android Tablets into the mainstream and unfortunately, as it is now they get about a "D" grade.
  22. rushmore

    rushmore Well-Known Member

    Yep. Honeycomb was designed for contained, dynamic storage, hence no driver (yet) in the framework for microsd function. If the Asus releases this month and the microsd works, but the Xoom STILL is not fixed, that would suggest Motorola is the main problem.

    Seems Motorola is waiting for the 4G and microsd fixed in one update. They both use the same port. Motorola is screwing up if that is their plan. Some people will return the Xoom, rather than waiting longer. Especially since the wifi only version has no need for 4G sim.

    The Asus release at Best Buy will probably choke the Xoom, IF priced at $400 and no more than $150 for the keyboard. If priced at $500 together, seems game over for Xoom, unless the drop the price to at least $500... and fix the microsd.

    Heck, even without the KB there would be a $200 difference. Hard for Xoom to keep up with that- IF the Asus really is priced at $400 on its own.
    ghodzilla5150 and FragDroidX like this.
  23. FragDroidX

    FragDroidX Well-Known Member

    If Motorola is waiting to able to do both 4G and SD at the same time they are going to end up having a ton of returns. The return window for most is coming up soon, lets hope that they surprise us all with the update before that happens. Honestly the only reason that the SD card situation bothers me is that we are missing out on development starting since we can't flash recovery yet.
  24. ckeegan

    ckeegan Well-Known Member

    What are people going to return it for? Seriously, is there another Honeycomb tablet, out or coming in the near future, which has a working SD card slot, or has the slot to begin with?

  25. johngaltky

    johngaltky Active Member

    What return window are you speaking of? Verizon has a 14 day return policy.

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