Support Xperia Arc dropping calls

Discussion in 'Android Devices' started by gbonato, Jan 29, 2012.

  1. gbonato

    gbonato Active Member
    16

    Dec 13, 2010
    33
    1
    16
    Brazil
    My wife has a Sony Ericsson Xperia Arc.

    Since last "firmware" update (done using Sony Ericsson update software installed on desktop) we have been experiencing a series of calls dropped after a couple of seconds.

    It doesn't seem to be a carrier issue, because it started after last update and because we have used that SIM card in another phone and calls are not dropped.

    The "symptoms" are simple: after a few seconds of conversation one person cannot hear the other and a little later the call is dropped.

    Does anyone have the same issue?

    Specs:
    Sony Ericsson Xperia Arc
    Model: LT15a
    Android version 2.3.4
    Base band: 8x55a-AAABQOAZM-203028D-56
    Kernel: 2.6.32.9-perf SEMCuser@SEMCHost #1
    Version number: 4.0.2.A.0.42
     

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  2. Josh-SonyXperia

    Josh-SonyXperia Well-Known Member
    53

    Feb 8, 2011
    389
    66
    53
    Social media coordinator at Sony Mobile
    I'd suggest to do the Repair Phone option on PC Companion to see if that helps in case it is a software problem.
     
  3. gbonato

    gbonato Active Member
    16

    Dec 13, 2010
    33
    1
    16
    Brazil
    Is it possible that radio version makes calls drop more easily?
     
  4. Josh-SonyXperia

    Josh-SonyXperia Well-Known Member
    53

    Feb 8, 2011
    389
    66
    53
    Social media coordinator at Sony Mobile
    I'm sorry but what exactly do you mean by radio version?
     

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