Xperia Arc problem after software update failedGeneral

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  1. shwan62

    shwan62 New Member

    Hi people,

    I tried to update the software of my Xperia arc using PC Companion, but it failed in the middle of the update. Now when I turn the phone on, it displays a phone with a yellow exclamation mark, then restarts and the same story again. I found this page on Sony Ericsson website:

    Xperia? arc - Software update failed - Learn more - Mobile phones - Support - Sony Ericsson

    But when I plug the phone to the power outlet or to my laptop to be charged, it turns on and shows the same thing I said above, and restarts over and over again. I supposed it was fully charged so I tried connecting it to my laptop and ran PC Companion to try to repair, but because the phone keeps restarting, it fails. It's really frustrating. Please help me out.

  2. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

  3. Edwin Nijon

    Edwin Nijon New Member

    Hi everyone,

    I got a simular problem. I tried the link that was already given here but it still makes me updat with pc companion. Didn't i understand something correct.

    I'm a bit frustrated hope anyone can help me
  4. human911

    human911 New Member

    I got the same problem. Half way in the update it crashed!
    now i cant use my phone anymore
  5. Linni

    Linni New Member

    Did anyone resolve this problem ?? It just happened to me :( :confused:

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