Xperia Arc problem after software update failedGeneral


Last Updated: 2013-12-05 08:37:48
  1. shwan62

    shwan62 New Member

    Hi people,

    I tried to update the software of my Xperia arc using PC Companion, but it failed in the middle of the update. Now when I turn the phone on, it displays a phone with a yellow exclamation mark, then restarts and the same story again. I found this page on Sony Ericsson website:

    Xperia? arc - Software update failed - Learn more - Mobile phones - Support - Sony Ericsson

    But when I plug the phone to the power outlet or to my laptop to be charged, it turns on and shows the same thing I said above, and restarts over and over again. I supposed it was fully charged so I tried connecting it to my laptop and ran PC Companion to try to repair, but because the phone keeps restarting, it fails. It's really frustrating. Please help me out.

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  2. Sam-SonyXperia

    Sam-SonyXperia Well-Known Member

  3. Edwin Nijon

    Edwin Nijon New Member

    Hi everyone,

    I got a simular problem. I tried the link that was already given here but it still makes me updat with pc companion. Didn't i understand something correct.

    I'm a bit frustrated hope anyone can help me
  4. human911

    human911 New Member

    Hi
    I got the same problem. Half way in the update it crashed!
    now i cant use my phone anymore
  5. Linni

    Linni New Member

    Did anyone resolve this problem ?? It just happened to me :( :confused:

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