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Support Xperia Arc Time randomly changing problem


  1. allanhall

    allanhall New Member

    My Xperia arc is randomly changing time. :confused: ( I love the phone apart from this one bug) It can go forward days or back days there seems to be no pattern to it.
    It did not occur for a month now it has happened 3 times in a week. So they are very random time changes. I am not sure if its an Android 2.3.3 , a Sony Xpreia arc Problem or a conflicting app ?

    Obviously it is a real problem as the alarm does not go off, missed appointments air flights etc.

    I have the auto updates to the network off. I have cleared the time caches . I can't seem to find a similar problem anywhere on the web.

    Any ideas would be greatly appreciated.

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  2. I suggest you try to update/repair the software with Update Service, Update service - Learn more - Mobile phones - Support - Sony Ericsson.
    Since your phone is already set to manual time settings it should not be possible for the phone to do this (unless you have rooted your phone).

    If this won't fix your problem you need to contact your dealer and ask for assistance with sending the phone to a authorized repair centre.
    Contact the local support office if you need more information on this.
    Phonelist - Contact - Common - Corporate - Sony Ericsson

    -Markus
    Sony Ericsson Answers Team
  3. sicuris

    sicuris New Member

    Hi,

    I have exactly the same issue with exactly the same described effects ofcourse. Belgium - New Zealand ... can't be a coincidence anymore IMHO ....

    Regards,
    Frank
  4. allanhall

    allanhall New Member

    Still doing it, Need to sort this while under warranty
    "I suggest you try to update/repair the software with Update Service, Update service - Learn more - Mobile phones - Support - Sony Ericsson.
    Since your phone is already set to manual time settings it should not be possible for the phone to do this (unless you have rooted your phone)."

    Tried this made no difference


    If this won't fix your problem you need to contact your dealer and ask for assistance with sending the phone to a authorized repair centre.

    Its so random they won't take it. Some times it happens twice a week other times ones a month. They tell me do a factory rest which is a pain rebuilding the phone.
    Its not a bug they want to take on.

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