You have an unread messageSupport


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  1. enkode

    enkode Well-Known Member This Topic's Starter

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    So, this is a minor but VERY annoying problem on my Eris.

    I have a notification that is ALWAYS SHOWING!! It is a little black and white envelope. It is labeled "New Message(s)". It has the subtext, "You have an unread message".

    If I slide my Notifications down, and click the notification, it brings me to the HTC Message list. All of my messages are marked as read, so I dont know why the icon is still there.

    If I get a text, a totally separate icon, which is also a black and white envelope, but has a green circle with a number inside it showing how many unread messages I have.

    If I bring the Notifications down, and click the problematic Notification, "the first one I mentioned", the second said icon will go away, and the original will NOT go away.

    I can click "Clear Notifications" and it will go away till I get a new message, and then the problem is back.

    I like the icon showing the number of unread messages, but do not like the fact that the other one will not go away after I have read all of my messages. Any ideas??

    Additional Info that MIGHT matter:

    Google Voice Installed: Notifications Disabled
    HTC Messages: Notifications Enabled
     

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  2. enkode

    enkode Well-Known Member This Topic's Starter

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    bump
     
  3. Droidcula

    Droidcula Well-Known Member

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    Actually, there are three envelopes that may appear.

    1. New SMS.
    2. Problem with SMS delivery.
    3. New email or POP3 message.

    1 and 2 look similar. Like looking at the front of an envelope with a stamp on it.

    3 looks like the back of a standard envelope.

    Have you checked all three to make sure you don't have number 2 or 3?

    Are you using the HTC SMS only or do you use another app to check messages? Reason I say this is you can disable the HTC messages notifications and just use a different SMS app. I noticed your post said you have HTC message notifications enabled.
     
  4. smacky

    smacky Banned

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    ^^ What this guy said. Sounds like you have an email. When you click on the original one that keeps showing up, where does it take you?
     
  5. enkode

    enkode Well-Known Member This Topic's Starter

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    Thanks for the reply guys. I am guessing I have 1 or 2 "by the way you made it sound, Droidcula". Its a little envelope with a stamp.

    I have default notifications from the messages app turned off. Saves battery life and shtuff. I'm using handcent now, and have been for a while. I STILL have that damned notification though.

    I found out that if I kill Sense, it goes away. If I use sense, I have the notification there all the time. Even if I clear notifications, it stays there.

    If I click it, it takes me to the built in messaging app.

    Help!
     
  6. waylo

    waylo New Member

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    Looks like this reply is a bit late, but I had this same problem and scoured the net for what seems forever before finding the answer.

    You have Beautiful Widgets 2 installed?

    A pretty useless and annoying side-effect of that app.
     
    anfrey and lafter like this.
  7. BoBiGi

    BoBiGi Well-Known Member

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    I had this same issue, solved it by going to the stock message app in the apps panel, clicked on it, clicked menu, settings, unchecked Auto-retrieve, unchecked Received notification. Make sure that any box pertaining to any kind of notification is unchecked.
    Hope this helps! It really is an annoyance :)
     
  8. gpa111

    gpa111 Well-Known Member

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    sometimes gmail thinks I have new mail and I don't... I have to click view all messages scroll around abit and it goes away.
     
  9. mountaineerndixie

    mountaineerndixie Well-Known Member

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    I solved it by dragging the whole damn widget to the trash can....BAM!
     
  10. lafter

    lafter Member

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    That worked .. thank you
     
  11. anfrey

    anfrey New Member

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    over a year and a half after you've posted, i'm here to thank you for solving what was, up to now, a mystery issue. vielen dank!
     

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