"You must enable html email to view this message"Support

Last Updated:

  1. glennjr15

    glennjr15 Member

    Has anyone found a solution to the "you must enable html email to view this message" message that the stock mail app produces? It seems crazy to me that such an "advanced" phone cannot view html email in the stock mail app.

    Thanks in advance,


  2. ChromeJob

    ChromeJob Well-Known Member

    Um ... do you have a restriction set on the size of e-mails that mail account can receive (in the Android client)? I get HTML mails fine, but on one or two boxes that I have only downloading 5Kb I have to download the rest of the message.

    Of course ... HTML mail can take more data ... so for some store and new subscriptions, I specify text-only.
    glennjr15 likes this.
  3. glennjr15

    glennjr15 Member

    I changed the settings for the amount of data allowed in emails, and now pretty much get the html. Thanks

Share This Page