Youtube App Freezes when logging in!Support


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  1. scoot05redss

    scoot05redss New Member This Topic's Starter

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    So I'm an Android Newb. Just get my captivate yesterday. I got my wife one and myself one. Among the many questions I have, the most concerning is, why does my youtube app freeze, and have to be force closed, when I try to log into my account? I used my wife's and I'm able to log in no problem. The only difference is I have a few different apps then her, but the problem has occurred since I purchased the phone. Is there anyway to uninstall and reinstall this native application? I've even tried logging into someone elses app and the same thing happens! Thanks in advance guys!
     

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  2. scoot05redss

    scoot05redss New Member This Topic's Starter

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    So this is causing me not to be able to upload videos through the app! Quite annoying! Hopefully someone will have an answer soon!
     
  3. Baldilocks

    Baldilocks Well-Known Member

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    I'd try a System Restore OR returning it for a new one. (Make sure the new one works before you leave the store.) :)
     
  4. scoot05redss

    scoot05redss New Member This Topic's Starter

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    Sounds like a plan, I'm gonna try the system restore, but do you have any idea how to back up the phone, I am rooted and i have titanium backup! Thanks!
     
  5. scoot05redss

    scoot05redss New Member This Topic's Starter

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    You are a genius, I did a reset and now it's allowing me to log in! Just set up all my old apps and settings and everything is looking great!
     
  6. Baldilocks

    Baldilocks Well-Known Member

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    Glad I could help. :)
     
  7. koolest08

    koolest08 New Member

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    I have this same problem since i got the phone, since then i have had to restore mutiple times for various reasons but still the app will not let me log in and i cant take it into the store because since i do not have a data plan i shouldnt have internet but i can still pick up wifi so im worried if i take it in they will start charging me.if anyone has another solution please post and thank you in advance
     

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