I bought a few of these phones for my staff and just so happened to lend mine to an employee to use. They returned it upon being fired and the phone is about as good to me as a paperweight/brick(??) It turns on and off but only displays the green android guy in the center of the screen. My PC won't recognize it (I assume because the drivers are not installed) but does show it as an "unknown device" in the device manager connected to a USB port. I have spent the last 12 hours trying to find help in forums and finally have no other choice but to post and pray that someone can help me. Thanks in advance for putting up with my lack of knowledge and "dumbing down" any answers as I am relatively new to using androids.