seems I'm having a problem with this one. the zte is doing a hard lock. In otherwords, I can't get in via the touch screen. it won't respond. I've tried to do the top button reboot, but the touch screen won't respond to my touches on reboot or shutdown menu. I've had to take the battery out to do reset it. I'm getting duplicate txt msgs, is sms re-assembly doing this? I tried link the zte to my win7 laptop via bluetooth but win7 tells me that it is missing 3 drivers, it can't find it and can't complete the link. I prolly would have to take this to zte support.