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Old October 2nd, 2012, 08:42 AM   #1 (permalink)
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Default Moving to Ting, Any tips tricks or suggestions

Well my wife and I are taking the plunge and switching from MetroPCS to Ting. Our S3's arrive tomorrow . Just thought I'd see if anyone has any tips, tricks, or suggestions they would care to share.

The only one I have is using GrooveIP to place calls over my WiFi network using Google Voice to reduce the number of minutes we use on the service. Have already been using it with my current phone (we cancelled MetroPCS before having Ting in place). It works alright, but I'm hoping it will perform better once we have the S3's.

Anyway - what thoughts do you have about using Ting, or your phone, or whatever.

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Old October 4th, 2012, 12:50 PM   #2 (permalink)
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I have a flashed Nexus S 4G on Ting, only been on Ting for about 2 weeks, but loving it so far.
I also have a Triumph (running CM7) on Virgin Mobile. Ting call quality, internet speeds all seem better than VM.
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Old November 17th, 2012, 07:02 AM   #3 (permalink)
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I have a flashed Nexus S 4G on Ting, only been on Ting for about 2 weeks, but loving it so far.
I also have a Triumph (running CM7) on Virgin Mobile. Ting call quality, internet speeds all seem better than VM.
Wouldn't the network be the same since they both run off Spirit?
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Old November 21st, 2012, 04:33 PM   #4 (permalink)
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Yes they do both run on sprint... I have had both Boost and Virgin and they seem to be slower than what I have had with Ting (could be just me but think so)

There is also the fact that Ting allows you to roam onto Verizon for talk & text (though not data) and it is included in your regular use. With Boost & Virgin cannot do this.

Then there is their awesome customer service, never talk to a machine, always get someone who speaks English and actually can help you (It's a novel idea I know!)
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Old November 24th, 2012, 11:22 PM   #5 (permalink)
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Wouldn't the network be the same since they both run off Spirit?
Drogyn answered your question above, yes they run off the same Sprint network, but Virgin runs servers between Sprint and you, which basically throttles the network coming to your phone.
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Old December 7th, 2012, 11:10 AM   #6 (permalink)
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So here are a couple more tips to help minimize your useage and save on your bill:

1) Use Onavo Extend to compress data. Onavo is a piece of software that sits on your phone and routes your data through their proxy server. As the downloaded data passes through the server it is compressed as it is sent on to you. This is how Opera Mini and other browsers that do the same sort of thing operate to provide a speed boost. The difference is that Onavo works with all of you apps not just the specific browser. For the security conscious take note that they cannot read or compress encrypted content. It can also be turned on and off at will. Finally it also cannot compress streaming data.

And what I consider the ultimate savings tip:
2) FreedomPop+Google Voice+GrooveIP - FreedomPop is a new service (actually still in beta) that offers 500MB of free data per month. Basically you put down $100 refundable deposit and receive a 4g hotspot (operates over the Clear/Sprint WiMax/LTE network) that can support up to 8 devices. So you connect your phone to it via Wifi and use it to make calls (or whatever you use data for) with the aformentioned Google Voice/GrooveIP trick. The only real disadvantage is that you have to carry and keep another device charged. Once you burn through the 500MB just use the Ting service as normal.

Anyway, got any tips to save on your Ting bill.
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Old December 10th, 2012, 03:01 PM   #7 (permalink)
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Seems a little counter intuitive to lay out $100 to a company thats in beta for 500mb a month.
You would get nearly 8 months worth of 500mb a month from ting for that (obviously a little less if you already have a higher data package from them, but still like 5.5 months)

I find it easier to just connect to wifi where and when I can for using data.
I do have google voice & groove IP on my phone and have used it for voice chat before though I am never anywhere close to going over my voice plan most of the time so it's not a real worry.
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Old December 11th, 2012, 09:15 AM   #8 (permalink)
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It is more a long term strategy that requires a little management. The $100 is refundable (although even that has to managed since apparently after a year they will assume your keeping the device).

As I said it can save you money.....but it isn't the most convenient thing to do. Convience always comes at a price.
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Old December 13th, 2012, 02:31 AM   #9 (permalink)
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i tried ting for about a month i had the gs2, whenver i would roam it would always be on alltel i believe they can roam on many different networks, sadly ting was not for me.
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Old December 13th, 2012, 08:56 AM   #10 (permalink)
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Ting falls back to the Verizon (who owns Alltel) network for voice/text when they can't access Sprint.
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Old December 18th, 2012, 07:48 AM   #11 (permalink)
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In the process of moving to Ting, and have a few comments that might be worth sharing.


I bought refurbished Sprint phones to move over( 2 HTC EVO 4G). The porting activation process does take a while, they say up to 24 hours and they mean it. I'm not sure if that is typical but ported three phones over in the past 5 days, and that seems to be the case for each one. For some reason I was expecting that magic to happen sooner, like an hour, when they say up to 24 hours, they really mean it.

Customer support is only available between 8am 8pm easter Monday through Friday so if you need to port over a sprint phone, you should time it so that Customer service would be available when you are ready to switch.

If you are porting a cell number that takes like an hour or three (from T-mobile), if you are porting a land-line that will take a week. If you are porting over a number from google voice, that is like a land line and will take a week as well.

I entered an incorrect ID number for one of the phones, and took a while to figure that out, totally my fault, but the customer service was incredibly helpful. (I am not counting that error on my part on the activation time for the phone)

I have to say the customer service with these guys is wonderful. Compared to every other helpline I have ever dealt with they are pleasant, intelligent and truly helpful. However one minor minor point. Because they are so competent they assumed (falsely) that I was able to accurately read and enter the ID number for my phone. If they had verified that with me sooner, they would have caught my error a little sooner. It is really hard to complain about an error I made, so if you are moving over a phone, take the time to verify and double-check all the information you enter and provide.

Overall the process of bringing over a BYOSD was still a little clumsy. I think this is technically still a beta for them though. I hope they will tweak this a bit and things can go more smoothly in the future. The amount I will save on my bill is staggering though so well worth the hassle.
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Old March 19th, 2013, 01:27 PM   #12 (permalink)
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Does Visual Voice mail work on Ting?
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Old March 19th, 2013, 07:40 PM   #13 (permalink)
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This visual voice mail? Visual Voicemail

I have no idea honestly never tried it. Personally my answerphone goes to google voice which alerts me in the app. Transcribing (sometimes with great hilarity) the message and sending me a text message if i wish. I haven't had to dial my voicemail since installing it, you can listen to the message if you need to with a simple click of the play button on the app.

Best answer I can give I'm afraid
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Old March 20th, 2013, 06:57 AM   #14 (permalink)
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I agree with Drogyn. GV transcribed VMs is the way to go in my opinion.

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Old March 20th, 2013, 08:12 AM   #15 (permalink)
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Poking around the internet, I found that if you bring a sprint phone to Ting (or flash to a sprint ROM), the native spriint visual voicemail app will function on Ting, but knowing that there is a work around makes me feel better. I may make the switch if Ting gets the S4
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Old March 21st, 2013, 12:27 AM   #16 (permalink)
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Poking around the internet, I found that if you bring a sprint phone to Ting (or flash to a sprint ROM), the native spriint visual voicemail app will function on Ting, but knowing that there is a work around makes me feel better. I may make the switch if Ting gets the S4
According to one of their most recent blog posts, the S4 is definitely on the way along with the mini S3 and HTC One.

https://ting.com/blog/device-update-samsung-galaxy-s4-and-s3-mini-htc-one-and-lte-data-devices-inbound/
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Old March 21st, 2013, 11:05 AM   #17 (permalink)
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Ting IS gettting the S4... and according to them around the same time as the major carriers do
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Old March 21st, 2013, 12:48 PM   #18 (permalink)
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I think I am actually going to come over on the note 2 and then upgrade when the note 3 hits.
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Old March 22nd, 2013, 06:01 AM   #19 (permalink)
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Quote:
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I think I am actually going to come over on the note 2 and then upgrade when the note 3 hits.
^^^And if you are new to Ting don't forget to use a referral link to save $25, whether it is mine or not...just trying to save everyone some money:

https://za2ahjj411.ting.com/

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Old March 22nd, 2013, 08:30 AM   #20 (permalink)
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I am very much down with saving even $2. lol.
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Old March 22nd, 2013, 05:50 PM   #21 (permalink)
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no no dont use his use mine.... it comes with extra erm... satisfaction lol
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Old March 24th, 2013, 07:25 PM   #22 (permalink)
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Default Re: Moving to Ting, Any tips tricks or suggestions

If ting include free nights and weekend it would be perfect.
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Old March 25th, 2013, 06:21 AM   #23 (permalink)
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If ting include free nights and weekend it would be perfect.
All I can speak to is my personal experience. But I weighed out all my usages and found that even with no "free" nights and weekends and no "free" mobile to mobile it still was a lot cheaper than what I was paying for a "discounted" and "unlimited" service. I put all those words in quotes because they are not much more than fluff words! It might not work for your but from my experience I tell everyone to sit down and look at your actual usage and compare that to the buckets on Ting and I think you might be surprised.

Also a second thought, if you even slightly change how you use your service: ie.. wifi, Google Voice, groove ip, and so on. You can save even more.

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Old September 8th, 2013, 07:40 PM   #24 (permalink)
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I've used Ting and have had nothing but a great experience! I use a home phone that connects to the internet so I barely use any minutes. I'm on wireless too at work and at home so I'm not using much data either. My bill comes to $40 a month, much better than the $90 I was paying with Verizon!

By signing up for Ting using my referral code we each get a $25 credit. Win-win! https://ze3c0n1aaq1.ting.com/
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Old September 9th, 2013, 09:06 AM   #25 (permalink)
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I use a home phone that connects to the internet so I barely use any minutes. I'm on wireless too at work and at home so I'm not using much data either.
It's truly amazing how low you can get your monthly bill with Ting by using WiFi for calls and internet. This would be the best tip for anyone moving to Ting.

The low monthly cost and free voice roaming on Verizon set it apart from other no contract carriers.

Plus the $25 you save when joining from a referral (see the link in my signature below).
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Old October 1st, 2013, 04:41 PM   #26 (permalink)
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just found out about this app myself, i was gunna do the google voice +grooveip voip stuff, turns out vonage lets you use voip calls very easily, free, and they see/use your number. so mms doesnt have to go to your ting number (or not using mms at all).
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Old October 2nd, 2013, 02:21 PM   #27 (permalink)
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just found out about this app myself, i was gunna do the google voice +grooveip voip stuff, turns out vonage lets you use voip calls very easily, free, and they see/use your number. so mms doesnt have to go to your ting number (or not using mms at all).
I'm assuming you mean this app I think with that one you are only on vonage's network.
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Old October 2nd, 2013, 02:40 PM   #28 (permalink)
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works fine to call landlines/cells all for free.
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Old October 3rd, 2013, 12:19 AM   #29 (permalink)
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I'm assuming you mean this app I think with that one you are only on vonage's network.
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works fine to call landlines/cells all for free.
Can you confirm it's free and can call landline/cell phone that don't have the Vonage app?

Many recent reviews say they now charge, and their website only says app to app calls are free.
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Old October 3rd, 2013, 12:44 AM   #30 (permalink)
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grab teh app, load it up and it will tell you how much it will cost to call.

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really and truly tahts about all i can do, ive been using it for teh past few days since i found out about it. figured id let some people know, i know with google voice/groove ip you have to give up MMS (or rather make it a big hassle) because you need to use your GV number instead of ting.

with this i can do voip calls with my number for free. people can text me and send MMS at my actual phone number. as for incoming calls i dont believe it works, but i havent honestly tried, if it doesnt, i plan on remedying that by just not answering the people i know who will talk forever and immediately calling them back :P.
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Old October 5th, 2013, 12:33 PM   #31 (permalink)
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On the subject of "free nights & weekends" this was brought up in the latest Ting hangout.
Basically those companies that offer you free nights and weekends are padding your bill elsewhere to cover that. Ting wants to keep things clean clear and simple, and I agree with that philosophy.

Google voice & grooveip work perfectly fine for free calls over wifi. I installed that pairing shortly after getting my phone and have used it regularly to make "long" calls when at home in order to keep my bill in a lower bucket, it hasn't cost me a penny.

I do run both numbers though (my ting number & my google voice number) having not ported a number in either direction.
I do a lot of texting via the google voice app on wifi and when it comes to MMS people know to send them to my other number so I haven't really had any issue there.
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Old October 5th, 2013, 01:19 PM   #32 (permalink)
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Quote:
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On the subject of "free nights & weekends" this was brought up in the latest Ting hangout.
Basically those companies that offer you free nights and weekends are padding your bill elsewhere to cover that. Ting wants to keep things clean clear and simple, and I agree with that philosophy.

Google voice & grooveip work perfectly fine for free calls over wifi. I installed that pairing shortly after getting my phone and have used it regularly to make "long" calls when at home in order to keep my bill in a lower bucket, it hasn't cost me a penny.

I do run both numbers though (my ting number & my google voice number) having not ported a number in either direction.
I do a lot of texting via the google voice app on wifi and when it comes to MMS people know to send them to my other number so I haven't really had any issue there.
see for me my friends are idiots and wouldnt be able to figure it out, ive been trying to get them to send pictures etc via hangouts for months now. so for me vonage with my real number and mms to my number works great
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Old October 8th, 2013, 06:27 PM   #33 (permalink)
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<Vonage> with this i can do voip calls with my number for free. people can text me and send MMS at my actual phone number. as for incoming calls i dont believe it works, but i havent honestly tried, if it doesnt, i plan on remedying that by just not answering the people i know who will talk forever and immediately calling them back :P.
I looked into the Vonage Mobile app and they no longer offer free calling to landline/cell phones that don't have the Vonage app. They now charge you if the person you call doesn't have Vonage also. Very unfortunate, that would have been a good app to have.


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Effective September 24th we will be ending our Free Calling Promotion, free calls to the U.S. will require that the people you call are Vonage Mobile users. You can continue calling friends and family who donít have the app for just 1Ę/min.
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Old October 8th, 2013, 07:04 PM   #34 (permalink)
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odd, just called my wife using vonage for free :/
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Old October 17th, 2013, 08:40 PM   #35 (permalink)
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When I first signed up I had to manually enable picture messages...weird. I'm not sure if anyone else experienced this problem too but to fix it go to device settings on the Ting website then click on your device to view the settings and enable it.
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Old October 18th, 2013, 08:01 AM   #36 (permalink)
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When I first signed up I had to manually enable picture messages...weird. I'm not sure if anyone else experienced this problem too but to fix it go to device settings on the Ting website then click on your device to view the settings and enable it.
I did when I added my wife's phone
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Old October 18th, 2013, 03:31 PM   #37 (permalink)
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Yeah they have it off by default incase you don't want it... saves data and easy to turn on
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