July 2nd, 2012, 03:16 PM
Thread Author (OP)
Join Date: Jun 2010
Carrier: Not Provided
Thanked 44 Times in 23 Posts
Question about RMA on a rooted Prime
I'm RMA'ing my Prime back to Asus to hopefully improve it's WiFi performance. I'm not really sure if there's anything they can do but it's just so terrible I can't live with it anymore.
The tablet is rooted (with Voodoo backup) but is not unlocked. If I remember correctly there is an option within Root Keeper to unroot. Is this all that I need to do in order to get it back to stock?
Also, the CS guy from Asus said that they might need to do a full wipe and reload of the OS. I'm guessing that I need to get the backup file that Voodoo uses to do it's magic off of my Prime. Anyone happen to know where that is kept and what it's called?
If they do end up reinstalling the OS I will still be able to restore root with Root Keeper, right?
Thanks in advance!