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Old July 6th, 2013, 11:18 AM   #1 (permalink)
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Default Samsung Custom unlocked boot screen. How do I remove it?

Now that I am rooted, and installed Clockwork Mod, I have a picture of an unlocked padlock on the screen and it says Samsung custom when I power on or reboot my S4. how do I get rid of it?

I have tried replacing the boot screen with the stock Samsung boot logo/animation ( not the Verizon one ) and that worked fine, but you still get the custom unlock screen when you power up, before the boot-logo/animation.

( FYI: I am not running a custom rom, just debloated stock )

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Old July 6th, 2013, 01:28 PM   #2 (permalink)
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I noticed that I got that screen on a restart but not a power up. It goes away after a few seconds, so I didn't worry about it.
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Old July 6th, 2013, 04:09 PM   #3 (permalink)
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it seems to be there on every power up or reboot
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Old July 7th, 2013, 12:16 AM   #4 (permalink)
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That is odd. For me it is only on restart. Another Android mystery...
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Old July 7th, 2013, 08:34 AM   #5 (permalink)
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I gotta tell ya,
as much as I love this GS4, and all of it's great toys, I kinda miss my Motorola's. they had better reception, and it seems there was always great support for tweaking you phone.

But, I am still very happy with my decision to got to the GS4...
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Old July 7th, 2013, 08:49 AM   #6 (permalink)
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Quote:
Originally Posted by ShanDroyd View Post
Now that I am rooted, and installed Clockwork Mod, I have a picture of an unlocked padlock on the screen and it says Samsung custom when I power on or reboot my S4. how do I get rid of it?

I have tried replacing the boot screen with the stock Samsung boot logo/animation ( not the Verizon one ) and that worked fine, but you still get the custom unlock screen when you power up, before the boot-logo/animation.

( FYI: I am not running a custom rom, just debloated stock )
Did you flash the rom through Odin?
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Old July 8th, 2013, 02:58 PM   #7 (permalink)
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Did you flash the rom through Odin?
I used odin to root, but used clockwork mod to flash
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Old July 8th, 2013, 07:42 PM   #8 (permalink)
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I used odin to root, but used clockwork mod to flash
It's possible that the custom screen is a result of tripping the odin flash counter.
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Old August 3rd, 2013, 10:52 AM   #9 (permalink)
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OK... So... Figure this one out:
I accepted the Recent OTA update, and of course I lost root, etc... I did a factory reset on the phone, so it was totally stock, right? I then used the new way of rooting the ota using the Terminal emulator app. I then did nothing more than shut off the bootup/shutdown sounds, and changed the boot animation from VZW to the stock GS4 logo.

Now I have the "custom Unlock" logo on the screen again!!! I have no recovery installed ( obviously ) and have deleted nothing from my phone...

what is your input on this?
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Old August 5th, 2013, 02:46 PM   #10 (permalink)
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I can't really help you, Shan, but I can confirm that my MDK build that I rooted on Fri. also has the unlocked symbol during a cold start. But during a warm start (i.e., reboot), it doesn't, just the Samsung, the Verizon logos.
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Old August 6th, 2013, 09:46 PM   #11 (permalink)
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Default Mine too

Mine does the same exact thing but I haven't done anything to it at all the software is completely stock, I even factory restored it. I have been told that if you take the phone apart that it knows and considers it custom.

The only thing I can think of is that I got water in it and had to tare it all down to dry it all out and it broke my speaker so I got a new speaker and replaced it so it works fine now. But can it really tell that its been open to expose the circuit board??
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Old August 7th, 2013, 11:09 PM   #12 (permalink)
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I believe its caused by the flash counter. My GS4 also displays "custom". Here is an app that can reset the flash counter. I have not tried this. I don't know for certain if the latest update works with the GS4. I suggest you do your own research before you try this to make sure its compatible with your phone so you don't end up with a paperweight.
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Old August 12th, 2013, 06:39 PM   #13 (permalink)
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The solution to your problem is easy its all because you have given permision with superuser to an app. remove the premisions to the apps and you will see that boot animation going away, at least that was how i fix it



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Old August 13th, 2013, 09:41 AM   #14 (permalink)
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I've read that the Triangle Away app that lookimback linked to will solve this problem. I've never run it myself so can't confirm that it works.
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Old September 4th, 2013, 10:08 PM   #15 (permalink)
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I get that boot logo every single time i turn phone on or reboot. The only thing I've done is root. No custom recovery, nothing. I dont really care about it, but it'd be nice to get rid of for warranty purposes...
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Old September 4th, 2013, 10:14 PM   #16 (permalink)
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I guess Samsung made it that way so they can tell if we are rooted so they don't have to honor warranties. I'll be honest though, if something broke on my phone and it had nothing to do with it being rooted, I would just destroy the phone and claim it was lost or stolen. Then my insurance would cover it. I'm sure I'm not alone.
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Old September 5th, 2013, 08:28 PM   #17 (permalink)
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Quote:
Originally Posted by lookimback View Post
I guess Samsung made it that way so they can tell if we are rooted so they don't have to honor warranties. I'll be honest though, if something broke on my phone and it had nothing to do with it being rooted, I would just destroy the phone and claim it was lost or stolen. Then my insurance would cover it. I'm sure I'm not alone.
You're def not alone. I've written a few posts on issues I've been having with my phone that i KNOW is hardware related, but like the dumbass i am, went ahead and rooted. Now I'm thinking about trying to get a replacement but the only thing is, i dont want a refurb... I don't really know what to do
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Old September 5th, 2013, 08:44 PM   #18 (permalink)
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FWIW, back when I had the original Motorola Droid, I had to have it replaced 4 times under the Verizon extended warranty (once for a problem with the keyboard, once for a straight-out-of-the-box radio problem with a replacement they sent me, and twice for the headphone jack developing intermittent connection shorts). Each time I sent them back a rooted phone (the first one I actually rooted just before sending it back just so that I could do a nandroid backup to restore to the replacement phone). Verizon NEVER gave me a hassle. They NEVER even mentioned that the phones were rooted. In fact, when I arranged the first replacement I told the Verizon guy on the phone that I would need time to root it in order to back it up since that's the only way to do a complete backup.

That was over 2.5 years ago (I had an HTC Thunderbolt for 2 years that NEVER had a problem, and now I'm on a Galaxy S4), so I don't know if Verizon's policy has changed. But given that it's an extended warranty we're $8 a month for (the TEC package), I suspect they don't really care when it is truly a hardware problem.
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Old September 5th, 2013, 08:58 PM   #19 (permalink)
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I too have a GS4 through Verizon. I haven't had a problem yet. I will say that when I had a problem with my Cricket Kyocera Hydro they practically through me out of the store once they realized I had rooted the phone. I couldn't believe how rude and disrespectful the guy got.
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Old September 6th, 2013, 03:39 PM   #20 (permalink)
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I never dealt with the store. I always did the replacements through phone support.
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Old September 7th, 2013, 06:48 AM   #21 (permalink)
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Quote:
Originally Posted by srothkin View Post
FWIW, back when I had the original Motorola Droid, I had to have it replaced 4 times under the Verizon extended warranty (once for a problem with the keyboard, once for a straight-out-of-the-box radio problem with a replacement they sent me, and twice for the headphone jack developing intermittent connection shorts). Each time I sent them back a rooted phone (the first one I actually rooted just before sending it back just so that I could do a nandroid backup to restore to the replacement phone). Verizon NEVER gave me a hassle. They NEVER even mentioned that the phones were rooted. In fact, when I arranged the first replacement I told the Verizon guy on the phone that I would need time to root it in order to back it up since that's the only way to do a complete backup.

That was over 2.5 years ago (I had an HTC Thunderbolt for 2 years that NEVER had a problem, and now I'm on a Galaxy S4), so I don't know if Verizon's policy has changed. But given that it's an extended warranty we're $8 a month for (the TEC package), I suspect they don't really care when it is truly a hardware problem.
Strothkin, did they send you NEW phones, or refurbs?
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Old September 7th, 2013, 01:25 PM   #22 (permalink)
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Refurbs. The only way I think one would ever get a new phone from the TEC warranty replacement is if they didn't have any refurbs in stock.

The refurbs are still covered by the extended warranty though, so no big deal.
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Old September 17th, 2013, 03:34 PM   #23 (permalink)
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I just got this screen for the first time today. I haven't rooted my GS4, but I was having issues with some software I was troubleshooting. Haven't seen it since the problem was resolved. Maybe it's not inherently a root issue.
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Old September 22nd, 2013, 02:31 PM   #24 (permalink)
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I opened another thread on this issue not realizing this thread was my issue... Haven't seen a definitive resolution...?
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Old October 3rd, 2013, 03:02 PM   #25 (permalink)
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Default Refurb replacement

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Originally Posted by Nick33 View Post
You're def not alone. I've written a few posts on issues I've been having with my phone that i KNOW is hardware related, but like the dumbass i am, went ahead and rooted. Now I'm thinking about trying to get a replacement but the only thing is, i dont want a refurb... I don't really know what to do
I just went through this - it doesn't matter what you do or who you talk to - you will get a refurb. If you are obsessive like me, take the refurb, sell it (although the refurbs I received could pass as "new", I would suggest being honest of course and selling it "like new"). In the end, there will be a $150 difference between what you get for the refurb and what you purchase the new phone for. For $150, I don't have to stare at my phone all day and find things wrong with it.

Mike
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Old October 6th, 2013, 10:45 AM   #26 (permalink)
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FWIW, back when I had the original Motorola Droid and had it replaced a few times under the VZW extended warranty, there was only one time that the replacement had an immediate problem and they took care of that right away. I think I ended up getting replacements 4 times -- once for a non-working key on the keyboard, twice for the headphone jack shorting out (which was a well-reported problem for the original Droid for those who used headphones a lot) and once when the replacement wouldn't connect to wifi. My experience was that for the most part the refurbished replacements all lasted just as long as the original new droid did before developing the headphone short problem.

So I wouldn't worry too much about ending up with a refurb as long as you keep the total care insurance. And as I said earlier, I also wouldn't worry about the unlock icon.
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Old October 6th, 2013, 11:04 AM   #27 (permalink)
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So I have been totally stock, Locked, and not rooted, restored to stock by the VZW upgrade/repair assistant for a few months now. (Was rooted with previous firmware) this morning when I powered up my phone I got the custom unlock screen for the first time in months. The phone was still plugged into the charger when I powered it on, so I am not sure if that triggered something. Am I still getting this "custom" screen because of the flash counter? Is this mainly a problem for VZW customers, because it sure seems like over the years they have gone out of their way to lock down peoples phones more than other carriers...???
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Old December 24th, 2013, 06:39 PM   #28 (permalink)
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Use triangle away.
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