Go Back   Android Forums > Android Carriers > Virgin Mobile

Find everything you need for the Galaxy S5 and discuss it in our S5 forum!
Have you seen that OnePlus One's awesome camera?? The forum is over here!

test: Reply
 
LinkBack Thread Tools
Old November 2nd, 2011, 02:35 PM   #1 (permalink)
Member
Thread Author (OP)
 
Join Date: Sep 2011
Location: N Side of Chicago
Posts: 286
 
Device(s):
Carrier: Virgin Mobile

Thanks: 90
Thanked 41 Times in 31 Posts
Default What is an "XTRA" charge?

I noticed when I checked the VM app that 25 cents was deducted from the balance on my account. Now I don't care about the 25 cents, but it made me wonder-for what? I'm still under my minutes, so I looked it up and it appears on my bill as an "XTRA", no phone number, call made at 8:12 last night. What could it be? I've attached that part of my bill, btw. Thanks!
Attached Images
File Type: png extras.png (1.9 KB, 10 views)

hiwatt is offline  
Reply With Quote
sponsored links
Old November 2nd, 2011, 11:30 PM   #2 (permalink)
Psychotic Female
 
Petrah's Avatar
 
Join Date: Jun 2011
Location: Hanover Park, IL
Gender: Female
Posts: 4,080
 
Device(s): GE Galaxy S4 CM 11 | GSM Galaxy Nexus CM 11 | G-Note 10.1 2014
Carrier: T-Mobile USA

Thanks: 1,152
Thanked 1,437 Times in 925 Posts
Default

Never seen that before on mine. Id definitely be calling customer service to find out exactly what that is. 25 cents may not be much, but still. You have a right to ask what that's for.
__________________
Forum Rules & Guidelines & Zero Tolerance Policy
Agree with a post? Hit Like! Someone help you? Hit Thanks!
See a naughty post or a thread in the wrong area? Hit Report!
Petrah is offline  
Reply With Quote
Old November 5th, 2011, 05:11 PM   #3 (permalink)
Member
Thread Author (OP)
 
Join Date: Sep 2011
Location: N Side of Chicago
Posts: 286
 
Device(s):
Carrier: Virgin Mobile

Thanks: 90
Thanked 41 Times in 31 Posts
Default

Quote:
Originally Posted by NoNameFace View Post
Never seen that before on mine. Id definitely be calling customer service to find out exactly what that is. 25 cents may not be much, but still. You have a right to ask what that's for.
Couldn't get an explanation, as I feared. Hey, at least it's only 25 cents and it's never happened before.
hiwatt is offline  
Reply With Quote
Old November 6th, 2011, 03:49 PM   #4 (permalink)
Member
 
Join Date: Jul 2010
Posts: 306
 
Device(s): Iphone 5 Ipad Mini 32GB 4GLTE Ipad 2 Ipad Mini 16GB WIFI Macbook Pro
Carrier: Not Provided

Thanks: 14
Thanked 9 Times in 8 Posts
Default

Just dispute it with the cc company
gadgetmonster is offline  
Reply With Quote
Old November 7th, 2011, 01:20 AM   #5 (permalink)
Member
Thread Author (OP)
 
Join Date: Sep 2011
Location: N Side of Chicago
Posts: 286
 
Device(s):
Carrier: Virgin Mobile

Thanks: 90
Thanked 41 Times in 31 Posts
Default

Quote:
Originally Posted by gadgetmonster View Post
Just dispute it with the cc company
I suppose I could, but over 25 cents I feel like it's not worth it. Now if it was as little as five dollars, I totally would.
hiwatt is offline  
Reply With Quote
Old November 9th, 2011, 07:44 AM   #6 (permalink)
Member
 
Join Date: Jul 2010
Posts: 306
 
Device(s): Iphone 5 Ipad Mini 32GB 4GLTE Ipad 2 Ipad Mini 16GB WIFI Macbook Pro
Carrier: Not Provided

Thanks: 14
Thanked 9 Times in 8 Posts
Default

an error is an error is an error, its the principle of the thing.......if they did that to every customer, that would be a big $. ..........reminds me of the scam in 'office space'.
gadgetmonster is offline  
Reply With Quote
Old November 10th, 2011, 01:44 AM   #7 (permalink)
Member
 
Join Date: Jul 2010
Posts: 296
 
Device(s): ATT S4
Carrier: Not Provided

Thanks: 18
Thanked 28 Times in 25 Posts
Default

Quote:
Originally Posted by gadgetmonster View Post
if they did that to every customer, that would be a big $.
This. If they can't tell you what the charge is for then they need to take it off.
motoracer1486 is offline  
Reply With Quote
Old November 11th, 2011, 02:35 PM   #8 (permalink)
Member
 
Join Date: Jun 2011
Posts: 222
 
Device(s):
Carrier: Not Provided

Thanks: 50
Thanked 40 Times in 16 Posts
Default

Quote:
Originally Posted by motoracer1486 View Post
This. If they can't tell you what the charge is for then they need to take it off.

This
bigvandal is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Carriers > Virgin Mobile
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 01:59 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.