Go Back   Android Forums > Android Carriers > Virgin Mobile

Get excited for the Samsung Galaxy S5! Find everything you need and discuss it in our Galaxy S5 Forum!

test: Reply
 
LinkBack Thread Tools
Old January 22nd, 2013, 03:00 PM   #1 (permalink)
New Member
Thread Author (OP)
 
Join Date: Jan 2013
Posts: 1
 
Device(s):
Carrier: Not Provided

Thanks: 0
Thanked 0 Times in 0 Posts
Default Redirect of death not fixed by reset

Have redirect of death for five days now. VM has restarted the plan twice now and it still redirects to virgin mobile sign in site instead of letting me use the internet. Has anyone found anything else that works other than restarting the plan? Techs seem stumped and I need the internet.

mjzhere is offline  
Reply With Quote
sponsored links
Old February 5th, 2013, 02:02 PM   #2 (permalink)
New Member
 
Join Date: Feb 2013
Location: North Carolina
Gender: Female
Posts: 1
 
Device(s): VM Samsung Reverb
Carrier: Virgin Mobile

Thanks: 0
Thanked 0 Times in 0 Posts
Send a message via ICQ to Dragonfly_nc Send a message via Yahoo to Dragonfly_nc
Default Try This...worked for me

I had the same issue dating back to Jan 22 and no one at VM was able to help. Someone saw my post on the VM Facebook page and sent me the following. It worked for me. Hope it helps.

Dial ##847446 then dial #. The final # will not appear on the screen
Select Activate
Follow the onscreen instructions.
Click done and restart your phone.
Then have VM reset your month.

Test data access .
- Select Applications > My Account on the handset
- Select Help
- Does a green circle with check mark indicator appear next to Data?
- YES: The issue is resolved.
- NO: Continue to the next step.
Select Menu > System Settings > About device > Status on the
handset.
The information below
indicates normal network connectivity and the customer can connect to
the data network.
Network: Virgin Mobile
Service State: In Service
Mobile network state: Connected

Good Luck!
Dragonfly_nc is offline  
Reply With Quote
Reply


Go Back   Android Forums > Android Carriers > Virgin Mobile
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 09:17 AM.
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.