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Old May 3rd, 2013, 10:38 AM   #1 (permalink)
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Default Thank you Virgin Mobile

For sending me a text at 3:30 in the morning saying my bill is due in 10 days. I wasn't busy doing anything except SLEEPING.
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Old May 3rd, 2013, 10:54 AM   #2 (permalink)
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Originally Posted by Watagump View Post
For sending me a text at 3:30 in the morning saying my bill is due in 10 days. I wasn't busy doing anything except SLEEPING.

This has happened to me too...very annoying.
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Old May 3rd, 2013, 10:58 AM   #3 (permalink)
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Originally Posted by kidryancorn View Post
This has happened to me too...very annoying.
Been with them since Dec, its the first time.
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Old May 3rd, 2013, 02:21 PM   #4 (permalink)
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The automated messages are trolling you buddy.
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Old May 3rd, 2013, 02:36 PM   #5 (permalink)
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Yeah apparently the last week until your bill is due they like to text you 3 times out of the week to tell you your bill is due. They even email me that too. Kinda annoying
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Old May 3rd, 2013, 02:49 PM   #6 (permalink)
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I get two or three messages about my bill coming due and I pay automatically with a credit card. How stupid is that?!
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Old May 3rd, 2013, 05:46 PM   #7 (permalink)
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Originally Posted by Watagump View Post
For sending me a text at 3:30 in the morning saying my bill is due in 10 days. I wasn't busy doing anything except SLEEPING.
They're just trying to spare you the guilt of forgetting to pay them. They'd absolutely hate it if you didn't pay them and felt guilty!


Of course, they'd hate it even if you didn't feel guilty.
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Old May 3rd, 2013, 05:53 PM   #8 (permalink)
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They're just trying to spare you the guilt of forgetting to pay them. They'd absolutely hate it if you didn't pay them and felt guilty!


Of course, they'd hate it even if you didn't feel guilty.

I am on the auto pay setup, they just take it each month. That makes getting this text even more weird.
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Old May 3rd, 2013, 06:00 PM   #9 (permalink)
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I am on the auto pay setup, they just take it each month. That makes getting this text even more weird.
But that's just it, they don't want you to forget and not have enough balance on your credit/debit/paypal for the charge to go through.
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Old May 3rd, 2013, 06:28 PM   #10 (permalink)
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But that's just it, they don't want you to forget and not have enough balance on your credit/debit/paypal for the charge to go through.
They should feel guilty about waking me up, that's it, I am writing to Congress.
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Old May 3rd, 2013, 07:06 PM   #11 (permalink)
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Originally Posted by Kahroo View Post
Yeah apparently the last week until your bill is due they like to text you 3 times out of the week to tell you your bill is due. They even email me that too. Kinda annoying
I get them 2 weeks out.
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Old May 19th, 2013, 06:35 PM   #12 (permalink)
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Never have this problem. PROBABLY BECAUSE I TURN MY CELL PHONES OFF AT NIGHT?
Just a guess.
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Old May 19th, 2013, 11:33 PM   #13 (permalink)
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Never have this problem. PROBABLY BECAUSE I TURN MY CELL PHONES OFF AT NIGHT?
Just a guess.
What if there is an emergency?
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Old May 20th, 2013, 02:49 PM   #14 (permalink)
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Originally Posted by mogelijk View Post
They're just trying to spare you the guilt of forgetting to pay them. They'd absolutely hate it if you didn't pay them and felt guilty!


Of course, they'd hate it even if you didn't feel guilty.
And yet, I still refused to pay when my phone broke and they still haven't sent me a replacement phone in over a week. No sense in restarting service when you don't got a working phone to use. I finally restarted when I received my replacement a few days ago...
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Old May 20th, 2013, 10:02 PM   #15 (permalink)
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Originally Posted by SuperAfnan View Post
What if there is an emergency?
Like what, the President of the United States seeks your input on an important policy matter affecting millions?
You're needed to perform life saving emergency surgery... on a famous celebrity's pet?

A booty call?

Okay that's an emergency we all can recognize.
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Old May 21st, 2013, 06:57 AM   #16 (permalink)
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A booty call?
My favorite emergency
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Old May 21st, 2013, 03:19 PM   #17 (permalink)
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Originally Posted by vmforlife View Post
Never have this problem. PROBABLY BECAUSE I TURN MY CELL PHONES OFF AT NIGHT?
Just a guess.

You sound like the CSR I spoke to, without the accent. She told me to turn my phone off at night. Well, this didn't happen till recently, she tells me its a system message and nothing can be done. I call BS, they can make their system change the times it sends out these notifications.
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Old May 21st, 2013, 06:33 PM   #18 (permalink)
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Originally Posted by Watagump View Post
You sound like the CSR I spoke to, without the accent. She told me to turn my phone off at night. Well, this didn't happen till recently, she tells me its a system message and nothing can be done. I call BS, they can make their system change the times it sends out these notifications.
CSR tend to claim they have no power even when they do.
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Old May 22nd, 2013, 02:14 AM   #19 (permalink)
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CSR tend to claim they have no power even when they do.

I think that is because they have no clue what is going on...
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Old May 22nd, 2013, 07:51 AM   #20 (permalink)
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Call me crazy, but SMS messages don't signify emergency to me :P Usually a phone call does.

so I could turn the alert off for texts, and still have the phone ring if needed.

I do understand how that can be annoying though. Virgin Mobile has taken over the role of drunk friend texting you at 3am. :P
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Old May 22nd, 2013, 01:57 PM   #21 (permalink)
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Originally Posted by batvette View Post
Like what, the President of the United States seeks your input on an important policy matter affecting millions?
You're needed to perform life saving emergency surgery... on a famous celebrity's pet?

A booty call?

Okay that's an emergency we all can recognize.
What if someone you love is in danger?
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Old May 22nd, 2013, 06:08 PM   #22 (permalink)
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Block their number during certain hours using a app off the play store, or just block their number in completely.
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Old May 24th, 2013, 02:25 PM   #23 (permalink)
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What if the tooth fairy wants to call you.
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Old May 25th, 2013, 02:54 AM   #24 (permalink)
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What if someone you love is in danger?
Well there's just one person in that category, and when
I'm in danger I call myself.

(I understand your point but most "emergencies" and "danger" that come into my mind are the kind of thing fire and police depts are far better equipped to handle. Okay so you're daughter's on a date and the guy won't keep his hands off her. That kind of thing? Tell her to be sure he has a trust fund. Or your three year old left through the kitchen door you left open coming home late from the bar and got hit by a semi as he wandered across the highway- and they need you to ID the body. Like that?)
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Old May 28th, 2013, 02:52 PM   #25 (permalink)
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Well there's just one person in that category, and when
I'm in danger I call myself.

(I understand your point but most "emergencies" and "danger" that come into my mind are the kind of thing fire and police depts are far better equipped to handle. Okay so you're daughter's on a date and the guy won't keep his hands off her. That kind of thing? Tell her to be sure he has a trust fund. Or your three year old left through the kitchen door you left open coming home late from the bar and got hit by a semi as he wandered across the highway- and they need you to ID the body. Like that?)
Yeah kinda sorta.
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Old June 2nd, 2013, 09:18 PM   #26 (permalink)
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Quote:
Originally Posted by SuperAfnan View Post
What if there is an emergency?
I'd sleep through it...
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Old June 3rd, 2013, 08:24 AM   #27 (permalink)
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Didn't get a text at 3:30am this time, it was at 6:12am.
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Old June 4th, 2013, 12:22 AM   #28 (permalink)
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Didn't get a text at 3:30am this time, it was at 6:12am.
They have no consideration for those of us in the Pacific time zone!
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Old June 16th, 2013, 06:45 PM   #29 (permalink)
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For sending me a text at 3:30 in the morning saying my bill is due in 10 days. I wasn't busy doing anything except SLEEPING.
I avoid this by not having my phone anywhere in the bedroom. Ever
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Old June 17th, 2013, 06:20 PM   #30 (permalink)
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I avoid this by not having my phone anywhere in the bedroom. Ever
I live in a one room box though. ;-(
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Old June 22nd, 2013, 09:53 PM   #31 (permalink)
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Quote:
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I live in a one room box though. ;-(
The other way round this, and bear with me, it is radical, is to either switch to silent at night or turn off completely
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Old June 30th, 2013, 12:20 AM   #32 (permalink)
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3 words...Silence your phone...


EDIT: ^oops
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