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Old November 25th, 2012, 09:22 PM   #1 (permalink)
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Default Return Your Xoom to Stock.

This Will Restore Your Xoom back to Stock, Locked Factory State. It will wipe all your data that is not saved on the Micro SD-card.
This program just automates the fastboot steps.

This will return you Xoom to Honeycomb because that is the only fastboot files available to the community.

The usual: Myself, Android Forums and any other person you want to include are not responsible for what you do with this or your device.

I have tried this out on my 4G Xoom and it worked great so I thought to share it and also made it for the 3G and WiFi versions. I do have ADB set to run where ever I need it on my PC and this is set up to run ADB in a specific folder for those user that don't have ADB installed. If you have never installed ADB and this works for you please post back.

This will help you if:
1. You need to return your xoom to stock
2. You screwed something up and are boot looping or your system keeps crashing.
3. You just want to try it out for me.

Downloads:
4G Xoom Restore
3G Xoom Restore
WiFi Xoom Restore

Steps:

1. Download the zip for your Xoom
2. Create a folder on your PC C:\Xoom (that's a Xoom folder on the c drive)
3. Unzip the contents of the restore file into the folder you created so it looks like image
4. Plug in your xoom
5. Click on the Xoom_Restore.bat
when the screen pops up answer yes if you downloaded the correct file, no if you didn't and go back and get the correct one.
6. If you don't have your moto drivers for your Xoom installed answer no and follow the instructions on the screen to install motohelper. Then reboot your computer, plug in your Xoom and allow the drivers to install. Restart this program and answer yes you have drivers installed.
7. Follow the rest of the steps on the program
8. When your Xoom is restored you will have to allow the updates to download and install to get you to ICS or Jellybean depending on your Xoom.

Good luck and let me know how it works for you.

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Old November 28th, 2012, 12:08 PM   #2 (permalink)
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Does this will work at Xoom 2 ME WIFI (mz607)?
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Old November 28th, 2012, 12:18 PM   #3 (permalink)
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Welcome to Android Forums

No. I am trying to download the fastboot files for the Xoom 2 ME and see if it can be adapted. I will post back in a minute.
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Old November 28th, 2012, 03:39 PM   #4 (permalink)
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I am still trying top find the files.... What is the problem you are having? I might be able to help you out with out using the files.
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Old January 24th, 2013, 06:52 PM   #5 (permalink)
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Default PC can't seem Xoom

Hi. Very new and in desperate need of help.

Xoom Wifi is not being seen by my computer.

Can any of these files be copies to an sd card and flashed to the xoom?

Long story but lost ROM and nothing seems to work. I can get into recovery mode.

Any help would be appreciated...

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Old January 24th, 2013, 08:04 PM   #6 (permalink)
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Welcome to AF SteverP.

The files I have posted can not be flashed on the xoom they have run from your pc. Did you follow the instructions I posted in the OP? I am assuming you unlocked and rooted your device.

I can definitively get you going again with a little info.

Did you make a back up of your rom?
What recovery are you using?
What rom were you using?
Do you still have a copy of that rom on your sd card?
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Old February 22nd, 2013, 06:56 PM   #7 (permalink)
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Hello, i've had a problem with the stock restore method.
I have Xoom MX601 with 3G, i bought second hand, it had an OS version of 4.04 and the 3G wasn't working. The person i bought it from refusing to refund for faulty 3g issue.

Anways, thought i'd try the stock honeycomb, as he claimed only ever used official upgrades, but he never used 3g.... probably did till he stuffed it in!

So i ran your steps as noted... (FYI may want t state device needs bootloader unlocking, else won't run)

Steps went through fine and i go to the point of re-locking bootloader.
First time through i opted to do this, i got an error on reboot - Failed image LNX 0x0002.

So can still restart the device and get into fastboot (fairly savy with pc and commandprompt) so used fastboot to unlock bootloader again then re - ran your install this time refusing to lock device bootloader.

Now all i get is the Motorola Dual Core Technology screen and nothing more.
Didn't have CWM installed on Xoom so no backup made... although nothing to backup user wise anyway.

Any suggstions or advice?

Thanks

Ben
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Old February 22nd, 2013, 07:08 PM   #8 (permalink)
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Default Re: Return Your Xoom to Stock.

Try powering off by holding volume up and down and also power. As soon as boot logo disappears hokd the volume down button until you see fastboot protocol on the screen. Then try and run my script again. If this does not work we can do it manually.
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Old February 23rd, 2013, 01:36 PM   #9 (permalink)
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Quote:
Originally Posted by MBProductionz View Post

Steps went through fine and i go to the point of re-locking bootloader.
First time through i opted to do this, i got an error on reboot - Failed image LNX 0x0002.

Any suggstions or advice?

Thanks

Ben
The problem might have been when you tried to look the bootloader that was already locked. the last step in the script is to lock the bootloader.

Try what I posted above and you should be fine.

Quote:
So i ran your steps as noted... (FYI may want t state device needs bootloader unlocking, else won't run)
You should not have to unlock your bootloader in order to flash stock images. You might have something else going on.
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Old February 26th, 2013, 09:09 AM   #10 (permalink)
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Hi OutofPhase, Thanks for your reply. Will look at attempting this again tonight or tomorrow night (depends what time i get home). Will post back with results and maybe attempt a manual install if needed.

Currently got a cutsom rom from XDA installed, which isn't what i'm actually after.
Main goal is to try getting my 3g to work again, currently sim not recongnised.

Think 2 possible reasons
1. Device locked to a particular network
2. Board faulty causing sim card to not be recognised.

Anyway, again thnks for your reply and i'll be in touch.
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Old February 26th, 2013, 09:12 AM   #11 (permalink)
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Dumb question but is your sim card active?
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Old February 27th, 2013, 11:02 AM   #12 (permalink)
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Thumbs up update

Hello outofphase,

So update, tried your installation method again and returnd same error "Failed image LNX 0x0002"

I locked bootloader manually "Fastboot oem lock" (went through onscreen options) then re-ran.

Message pops up in red "Device still locked. Device must be unlocked first. Failed to process command error(0x8)"

and Yes Sim cards are active for data. both are orange sims 1 personal and 1 work.

FYI, while i had software on xoom i ran a logcat for radio command but output files are too big for upload... didn't want to cut any data out as not sure what is relevant to not being relevant! Can upload somewhere if you wish to see these files.

Think starting point is to get Stock Rom and baseband on the unit.... then update from there.

So, i'm fairly tech savy, i.e know to open .bat files and comfortable running commands in cmd. Have android SDK installed with Eclipse for work testing stuff.

Presume manual install would be to follow the steps in the .bat.
If this is correct, is there a chance one of the image files is bad or wrong. Hence the error LNX 0x0002.

Thanks

Ben
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Old February 27th, 2013, 11:21 AM   #13 (permalink)
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I would try running fastboot manually to see which step is failing.

What network are you trying to we the Xoom on?
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Old February 27th, 2013, 02:17 PM   #14 (permalink)
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HI oufofphase,

So i managed to get the stock rom on following your install .bat manually.
but used files from another stock image.

however still no coms, baseband and kernel still the same tho.

Baseband:N_01.100.07p
Kernel:2.6.36.3 a7301c@il93lnxdroid47 #1

Trying to get the 3g on Orange/EE.

P.S. Tablet auto upgraded when i connected to wifi.

Any ideas with what to check next?
Do i need to regress baseband or kernel (Not sure what these things actually are)

Thanks

Ben
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Old February 27th, 2013, 02:22 PM   #15 (permalink)
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Does wifi work still? I think the issue with 3g is that you are trying to use the xoom on a network other than Verizon's. The us xoom is a cdma/3g/lte network device which is verizons network. The otherbetworks luje att use GSM for their data and the XOOM is not capable to do it.
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Old February 27th, 2013, 03:32 PM   #16 (permalink)
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yes wifi still works, xoom is a mz601 with the EU software build. Suppose it could have had the wrong radio software added. So device model and software are both EU based.

Had an error up while receiving further updates stating "A SIM CARD ERROR HAS OCCURED. A MOBILE DATA CONNECTION CANNOT BE MADE UNTIL YOU INSERT A VALID SIM AND POWER CYCLE THE DEVICE"

Power cycle didn't do anything, so i guess from this error, this tells me there's no hardware fault here! and that it's a software issue!

Would you agree?

Cheers for all your support so far
Frustrating this stuff, especially when it's all new to me.

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Old February 27th, 2013, 03:45 PM   #17 (permalink)
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Now we are getting some where. The 3g restore have posted is for the us version. That is the reason it is saying it is
Quote:
"A SIM CARD ERROR HAS OCCURED. A MOBILE DATA CONNECTION CANNOT BE MADE UNTIL YOU INSERT A VALID SIM AND POWER CYCLE THE DEVICE"
download this file here( it is the EU software) and copy it over where you unzipped the others and then run either the manual or my script. et me know what happens.

The radios are messed up because the kernal/baseband are looking for cdma lte hardware so it is throwing the error.
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Old February 27th, 2013, 04:49 PM   #18 (permalink)
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Okay so i mentioned i used other rom image but followed your instructions... just so happens it was the same rom as the one you asked me to download.

This was the rom where i got the error.

Does the Baseband and kernel update with the rom or are these additional fixes /updates?

I have progressed the stock software all the way through to ICS 4.0.4 using motorola "update Software" tool under settings.

At each stage i tested the 3G and no joy.

Can you think of anything else to try?
Me thinking of giving up soon and sending back to seller? A lot of effort to sort something that should have been working when i bought! lol

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Old February 27th, 2013, 09:24 PM   #19 (permalink)
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I can't think of anything else. I would try and return it. Sorry I wish we could have fixed it.
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Old February 28th, 2013, 01:56 AM   #20 (permalink)
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OutofPhase, thank you very much for your time and advice.
You have been exceptionally helpful and quick with your responses.

Will be returning the device, or at least attempting to... possible paypal disbute!!

Thanks Again!

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Old May 14th, 2013, 11:37 AM   #21 (permalink)
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Hey OutofPhase, how do I know if the moto drivers are still installed?
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Old May 14th, 2013, 01:46 PM   #22 (permalink)
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When you plug it into your PC your xoom should show up, if not you need to load them on.
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Old May 14th, 2013, 05:21 PM   #23 (permalink)
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I'm getting a message in the command prompt " 'adb' is not recognized as an internal or external command, operable program, or batch file.
I do not see my tablet that looks like a bunch of #.
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Old May 14th, 2013, 07:14 PM   #24 (permalink)
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Quote:
Originally Posted by yeehaw77 View Post
I'm getting a message in the command prompt " 'adb' is not recognized as an internal or external command, operable program, or batch file.
I do not see my tablet that looks like a bunch of #.
You don't see your tablet because adb is not running. When you unzipped the file is adb.exe there? Did you unzip the script to c:/Xoom?
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Old May 14th, 2013, 07:23 PM   #25 (permalink)
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Yes abd.exe is there, and yes I unzipped to the folder I created c:/Xoom per your instructions. Looks just like your image link.

I went ahead and also tried to install the moto drivers, but that's not working either. When I did that the command prompt said "MotorolaDeviceManager_2.3.4 is not recognized as an internal or external command".
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Old May 14th, 2013, 07:54 PM   #26 (permalink)
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Another question... This doesn't have a SIM card in it, and I reallly don't anticipate every using it via cellular data. Should I "restore" it as a wifi Xoom?
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Old May 14th, 2013, 07:56 PM   #27 (permalink)
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I have not forgot about you I am trying to put something together. You can use the wifi files but I would just stick with the 3g/4g software.
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Old May 14th, 2013, 07:58 PM   #28 (permalink)
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Are you running windows 8 or 7 or something else.
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Old May 14th, 2013, 08:12 PM   #29 (permalink)
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Two things and you should try this again. on your xoom go to settings-developer options and make sure usb debugging is checked and the go to c:/xoom and click one MotorolaDeviceManager_2.3.4 to install it. when the installation is done reboot your pc. When this is done try and run the software again.
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Old May 14th, 2013, 09:10 PM   #30 (permalink)
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I've moved to my Windows 7 machine. I'm trying everything again now. I'll update you when I'm done.
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Old May 14th, 2013, 09:21 PM   #31 (permalink)
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Ok I went through all the settings on the Xoom, superuser, Device Control "Baked settings", and couldn't locate the usb debugging setting in the Baked UI.
I did go ahead and install the motorola software on the Win 7 machine and ran the software again, with the exact same results, same message on the cmd prompt.
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Old May 14th, 2013, 09:36 PM   #32 (permalink)
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I found the USB debugging. On Android 4.2 you have to tap "Build Number" 7 times to enable developer options. Gotta love Google!
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Old May 15th, 2013, 09:43 AM   #33 (permalink)
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Sorry I crashed last night. How far did you get?
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Old May 15th, 2013, 07:42 PM   #34 (permalink)
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That's ok I crashed not too long after I re-ran your software again. I confirmed usb debugging was checked. I put the motorola update software on my computer, I tried running the software both with trying to reinstall the Motorola drivers and without. No change in results.
Any suggestions?
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Old May 15th, 2013, 08:35 PM   #35 (permalink)
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with your xoom pluged in go to device manager in windows and look for our xoom to see if there is a yellow triangle in front of it? To go to device manager click on the start circle and type device manager in search and you should see come up. If there is a triangle delete the drivers unplug your xoom and reboot your pc if there is no triangle we will flash the software using fastboot which is easy.

Should have asked you first, are you using a motorola usb cable to connect your xoom to the pc? Non motorola cables can cause issues.
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Old May 15th, 2013, 09:31 PM   #36 (permalink)
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The device shows normally in device manager. No yellow triangle. I am not using a motorola cable, but I did pay $20 for it Monday, so it's not one of the cheap ebay one's from Taiwan.
Please let me know how to proceed with fastboot. Thanks for your help.
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Old May 15th, 2013, 10:05 PM   #37 (permalink)
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here is how to fastboot the images. You already have everything set up.

go to the folder c:/xoom
go to the top left corner and click the folder icon the bar next to it should turn blue
type cmd and hit enter
a command prop should show up
type fastboot and a list of commands comes up if not post back here
with your xoom off hold volume down and power button until you see fastboot across the top
then plug your xoom into your pc
wait a minute for the drivers to install
the type each fastboot command in the command prompt one at a time waiting for each to finish before typing the next. you can copy and past each one if you want.

fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash recovery recovery.img
fastboot flash userdata userdata.img
fastboot erase cache
fastboot oem lock

when this is done use your volume rocker to select ok and your done.
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Old May 15th, 2013, 10:20 PM   #38 (permalink)
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YES! It works! You're awesome OutOfPhase
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Old May 15th, 2013, 10:46 PM   #39 (permalink)
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Glad you got it going. Now you are going to a bunch of over the air updates to get your xoom up to date. go to settings about tablet and check for updates and keep updating until you get a response that your xoom is up to date.
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Old May 15th, 2013, 10:51 PM   #40 (permalink)
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Ok will do. Thanks again!
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Old May 27th, 2013, 03:49 PM   #41 (permalink)
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I just did this on my old Xoom 4g...worked perfectly! I will be waiting for the official Jelly Bean!
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Old May 27th, 2013, 03:56 PM   #42 (permalink)
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Welcome ketchup to AF thank you for posting here to let me know it work for you.
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Old September 13th, 2013, 10:45 PM   #43 (permalink)
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OutOfPhase..Thank-You for your expertise and help. Sometime ago I too had to play with rooting a tablet. Since that WHIM has subsided, I figured it was time to return to normal. I wasn't sure which way to turn (rooted too long ago).

Your files and instructions were spot on. Xoom MZ602 VZW 4g. I used your Xoom 4G zip file, included 11 files.

Process ran quicker than I expected. Once completed, I walked through setup wizard, and within 5-10 min, got my first update, about 5 min later got my next update, 5 min later ICS 4.0 IMM76L started downloading. ( which took longer than your un-root procedure).

About 30 min later, the current Jelly Bean 4.1.2 (JZ054M) installed, and I am up to date.

Good Work.
Thanks !
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Old September 13th, 2013, 10:47 PM   #44 (permalink)
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Thanks clinicicome and welcome to AF.
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Old September 18th, 2013, 12:02 PM   #45 (permalink)
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Hey OutOfPhase

I'm having issues with the directions you gave. What i mean is when the program asks "do u want to install the drivers with motohelper?" it repeatedly says that I'm suppose to reboot my computer and then plug the Xoom in after motohelper installs but nothing installs.
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Old September 18th, 2013, 12:17 PM   #46 (permalink)
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If you hit yes after it asks you to install moto drivers with moto helper it should run the install program for the drivers. Then reboot your PC and run the program again saying that you have the drivers installed this time.

If that is not working you can download moto helper here, run it with your Xoom plugged in, reboot your PC and run my script again answering yes that the drivers are installed.




https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
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Old September 18th, 2013, 01:23 PM   #47 (permalink)
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Thanks man i just flashed it like you did for the other guy thanks
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Old September 19th, 2013, 03:18 PM   #48 (permalink)
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Default urgent help

I have a xoom mz604 with eos3 stable, after installing a corrupt apk (never again) my zoom went crazy, showing the unfortunately app is not working message time and time again. Then, after power on again, it stuck on the eos logo until now. I tried to reinstall the eos3 rom .zip file and gapps from the sdcard (in recovery mode) but still the same problem.

my mz604 is build number H.6.6-27, firmware gas-asia.

please help
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Old September 19th, 2013, 04:44 PM   #49 (permalink)
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Before you try this and I would still have to find the correct files for your Xoom did you do s full wipe before reflashing the eos ROM and gapps.
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Old September 19th, 2013, 05:56 PM   #50 (permalink)
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Thanks for you quick reply. i did this: In clockwokmod recovery

Wipe cache
Wipe dalvik
Wipe data then format cache, format system
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