shankaden

I just bought the zte score a month ago and it already messes up numerous times. The main problem I'm having at the moment is it won't boot up when I turn it on. It just continously goes to the start up screen over and over. This has happened to me before and it started to work within 3 hours but this time it won't. I need my phone to work because I'm a mother and my son is with his father so he needs to get a hold of me. Any help would be greatly appreciated! Thanks.

Last edited by shankaden; January 29th, 2012 at 05:44 PM.

mightydog

Cricket tech support told me that turning the phone off, removing the battery and then putting the battery back after a few seconds fixes most problem with the Score.

Let us know if that works.

shankaden

I've tried that a million times it still won't work. I mean before when it did it, it finally turned on within 3 hours but now it's been like 3 days. I just need it to work for like a week or 2 then I'm getting a new phone when I get money for one.

mightydog

Mine came with a one year warranty. Didn't your's?

bonghit08

Hold the volume down key amd camera button then turn on phone with the power button it will boot into recovery press volume down key go to factory reset then press camera button for enter

bonghit08

Forgot to add hold volume and camera button till u see zte logo a little android with a triangle above it will show then press menu button to bring up options

Paule Lee

mum, u can download the upgrade tool on the ZTE offcial web of USA and upgrade ur phone. If it won't work, u can call the after sale call center for helping!