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Old November 29th, 2011, 05:51 PM   #1 (permalink)
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Default Wifi and browser connection issues

My wifi connects to home router just fine but browser will not go to web and that is even with 3rd party browsers. Anyone else have or had the same problem and if so how did you fix it?

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Old November 29th, 2011, 06:08 PM   #2 (permalink)
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Welcome to AF!

What error messages are you getting?

Have you tried assigning yourself a static IP address? That's been known to fix a lot of WiFi Connection isues.
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Old November 29th, 2011, 06:20 PM   #3 (permalink)
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Only error is from browser not being able to connect as in no internet found or server found. very frustrating.
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Old November 29th, 2011, 06:25 PM   #4 (permalink)
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Do you know how to give the phone a static IP address? As I say, that can fix a lot of connection issues.
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Old November 29th, 2011, 06:28 PM   #5 (permalink)
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I will give that a try at home once off work. might try restarting my router as well.
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Old November 29th, 2011, 06:30 PM   #6 (permalink)
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Let me know how you get on.
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Old November 29th, 2011, 06:43 PM   #7 (permalink)
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Will do and thank you for responding
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Old November 29th, 2011, 06:59 PM   #8 (permalink)
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My wifi connects to home router just fine but browser will not go to web and that is even with 3rd party browsers. Anyone else have or had the same problem and if so how did you fix it?

Only web cannot open pages? how about your online stream media playing?
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Old November 29th, 2011, 07:14 PM   #9 (permalink)
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Nothing in the phone connects to internet even though router and phone both say connected.
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Old November 29th, 2011, 07:21 PM   #10 (permalink)
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How about 3g performance?

My experiences: forget your hotspot on the phone and re-connect to it again, should be fine.
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Old November 29th, 2011, 07:30 PM   #11 (permalink)
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Tried that a few times....still it connects fine....just no internet connection with browsers.....still going to try to restart router.
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Old November 29th, 2011, 07:40 PM   #12 (permalink)
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Do you know how to give the phone a static IP address? As I say, that can fix a lot of connection issues.
That would be good to know. Is it easy to do?
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Old November 29th, 2011, 07:42 PM   #13 (permalink)
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Strange!! good luck anyway.:P
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Old November 29th, 2011, 08:00 PM   #14 (permalink)
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Ronk734 if you are asking how to restart router, I am just going to unplug it for 30 seconds and then plug it back in to reset.
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Old November 29th, 2011, 08:56 PM   #15 (permalink)
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That would be good to know. Is it easy to do?
There's a post here detailing what to do. The phones are different, but the process should be more or less the same.
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Old November 30th, 2011, 03:03 AM   #16 (permalink)
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Tried resetting router and tried using static IP in phone and nothing seems to work...I am at my wits end so I guess I just will not be using wifi on my warp......If anyone else experienced this please let me know how you fixed it if you did fix it.
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Old November 30th, 2011, 03:14 AM   #17 (permalink)
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tell me your WIFI MAC address: setting-about the phone-status. Let's check if this address is legal or not.
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Old November 30th, 2011, 03:33 AM   #18 (permalink)
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Wifi setting is 34:4b:50:f4:26:aa
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Old November 30th, 2011, 03:36 PM   #19 (permalink)
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Angry Tried everything!!!

So here is what I have tried so far.

1. Making phone static ip
2. Restarted Router
3. Pulling hair out
4. Screaming and cussing.

So I have one more thing I am going to try and that is change my WEP key.

Any thoughts???
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Old November 30th, 2011, 03:57 PM   #20 (permalink)
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Can you change to WPA, see if that makes a difference?

Is it an older router? Some aren't compatible and you get connection issues. Is it also just your home network you're having a problem with? Can you connect to other networks fine?
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Old November 30th, 2011, 04:16 PM   #21 (permalink)
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Quote:
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Can you change to WPA, see if that makes a difference?

Is it an older router? Some aren't compatible and you get connection issues. Is it also just your home network you're having a problem with? Can you connect to other networks fine?
It is the wireless router that Century Link installed but I may have an idea of why it is not working. The Warp is asking for a password and not a wep key, in my router there is a place for a pass phrase and this may be what the warp is looking for as it may not support wep keys. so I will remove wep key and replace that with a pass phrase and use as a password to see if that is in fact the issue. Any thoughts???
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Old November 30th, 2011, 07:09 PM   #22 (permalink)
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Your MACID is legal.

Yes, can you try to connect at other places to see if works? or try to cancel the password in your router setting to connect again.
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Old November 30th, 2011, 07:17 PM   #23 (permalink)
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It is the wireless router that Century Link installed but I may have an idea of why it is not working. The Warp is asking for a password and not a wep key, in my router there is a place for a pass phrase and this may be what the warp is looking for as it may not support wep keys. so I will remove wep key and replace that with a pass phrase and use as a password to see if that is in fact the issue. Any thoughts???
Certainly no harm in giving it a shot.
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Old December 1st, 2011, 03:13 PM   #24 (permalink)
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Notsure Still nothing solved

So I went home from work and tried for hours different configs on my router and even reset router back to factory specs and I can connect to wifi and still not internet on my phone browser. I even tried changing from wep to other wireless formats and NOTHING. I was able to connect and surf at a local resturant and connected with NO issues. I am not sure where else to look at this point and any help will be an awesome thing. May end up having to ask for a different wireless router from Century Link. Ideas???
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Old December 1st, 2011, 07:37 PM   #25 (permalink)
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My wits end also:P. Generally the phone should have some compatible issue with some router I guessed. as you said you have two choices, one is replace your phone and another is replace your router. ask your router's company or service complany they should give you some support. right now replace or upgrade the router is the best way.

one funny qestion to you: when is the router's manufacture date?
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Old December 1st, 2011, 07:51 PM   #26 (permalink)
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Not really sure....I know the last firmware update is from 2009 and it may be a 2007 router. I was told the router is a funny one..its a ZyXEL Model: P660HW-D1v2
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Old December 1st, 2011, 08:03 PM   #27 (permalink)
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haha..... good luck.

to nowday's technical blossoming, the router looks a little older. ZTE or Boost maybe cannot finish their compatible testing before launch due to maybe there are some difficaulties to find it.:-P
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Old December 1st, 2011, 08:10 PM   #28 (permalink)
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Other phones have connected no problem so im sure the answer is within the settings somewhere in the router....this I am sure of. I wonder if the warp can handle 802.11g + now days.
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Old December 1st, 2011, 08:58 PM   #29 (permalink)
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Warp support 802.11g and n; what the 802.11g+ does meaning?
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Old December 1st, 2011, 10:49 PM   #30 (permalink)
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Warp support 802.11g and n; what the 802.11g+ does meaning?
It's capable of/spec'd as 802.11G+(108Mbps).

Camaro, when the Warp finds your WiFi what does it's screen say the security it recognizes is in use as?

You currently running year 2009 FW? I only see "3.40(ATA.0)C0" dated 4/26/2007 on the ZyXEL website. So I'd question what you have flashed it to.

Best bet, call Century and inquire of receiving a new ADSL modem/router.
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Old December 2nd, 2011, 03:33 AM   #31 (permalink)
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Yeah, if it's an older model, you might be able to get a newer one for free.
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Old December 2nd, 2011, 02:53 PM   #32 (permalink)
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GODRAW you are so right about the firmware...my mistake.....or maybe its something century link did themselves and as far as your other question, not really sure what you mean in the question "when the Warp finds your WiFi what does it's screen say the security it recognizes is in use as?"
When I find it, it see's it as a wep secured connection.

Oh and are you saying my phone is cap of the 802 11G +???
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Old December 2nd, 2011, 05:10 PM   #33 (permalink)
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The wireless portion of your modem/router is capable of 802.11g+ speeds. Didn't look but I'm not sure it was ever ratified by the Wi-Fi Alliance. I had some Netgear adapters that were g+ and at the time they seemed to work as expected.

The Warp does not support g+. Hence why I type out the below concerning reducing the routers wireless to what I call standard g speed. Not g+.

I ask what the Warp see's/detects as that is 'prolly what you should attempt to configure your routers wireless setting to. In reading the manual it appears as the router supports WPA2-PSK.

! You should lower the routers "speed' to standard g and not g+ speed. That is if you haven't already attempted doing so during troubleshooting this connection problem. Looking at the ONLINE pdf MANUAL you do this in the "Wireless LAN Advanced Setup" > "802.11 Mode" and set it to "802.11g Only". Tagging as "802.11g Only" will(if I'm correct) disable the the wireless 802.11g+ abilities.

See the section ""Wireless LAN Advanced Setup" that begins on the lower part of pg115 of the above linked manual. You should reboot both the router and phone after making the change. Reboot the router first and let it cycle till fully up-n-running and only then reboot the phone.



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not really sure what you mean in the question "when the Warp finds your WiFi what does it's screen say the security it recognizes is in use as?"
When I find it, it see's it as a wep secured connection.

Oh and are you saying my phone is cap of the 802 11G +???
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Old December 2nd, 2011, 05:24 PM   #34 (permalink)
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or maybe its something century link did themselves
Now that I think about it, Century 'prolly did that if they added any custom branding inside the GUI. Or made any internal changes that they didn't want you(the end user) to have access to.

They bought boatlods of 'em w/o any warranty from ZyXEL and because of this one of the things Century is responsible for is customer support also.
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Old December 2nd, 2011, 06:02 PM   #35 (permalink)
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Think I should change it to WPA2-PSK or keep as WEP???
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Old December 2nd, 2011, 06:09 PM   #36 (permalink)
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WPA is more secure, so it's probably best to try that.
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Old December 3rd, 2011, 11:21 AM   #37 (permalink)
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Any joy?
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Old December 3rd, 2011, 03:35 PM   #38 (permalink)
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Any joy?
No Joy what so ever, it connected for a second and then its like the router realized what I was doing and blocked me again......I tried so many things are dove into every area of the router I felt comfortable in and left anything I did not know about alone....so I am still at an impass....nothing I do works so maybe its time for new router....had it with this one.
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Old December 3rd, 2011, 03:45 PM   #39 (permalink)
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Sounds like it unfortunately.
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Old December 3rd, 2011, 03:52 PM   #40 (permalink)
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The thing that gets me the most is I am sure its just a simple setting
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Old December 3rd, 2011, 06:16 PM   #41 (permalink)
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Call Century and get a new one. Your blood pressure will thank you.

Explain you got a new cellphone that has apparent incompatibilities with the currently supplied one.

I don't see them complaining as they've certainly gotten their service life outta that one there.
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Old December 3rd, 2011, 07:51 PM   #42 (permalink)
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This happened to me when I got my iPod touch. Took me two weeks to figure it out. I have a netgear router and it has a "Wireless Card Access List" setting which only allows specific (or allowed) devices to access your network.

Regardless if you know the pass-phrase, It still won't allow access to the device. Was pulling my hair out too when I got my galaxy prevail cause I had forgot to allow access and wasted 3hrs of my life trying to get it to connect. It would connect for a split second and then drop.

All I had to do was enter a label for my device and the phone's mac address and I was good to go.

Possibly your router has a setting like this?
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Old December 3rd, 2011, 08:17 PM   #43 (permalink)
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This happened to me when I got my iPod touch. Took me two weeks to figure it out. I have a netgear router and it has a "Wireless Card Access List" setting which only allows specific (or allowed) devices to access your network.

Regardless if you know the pass-phrase, It still won't allow access to the device. Was pulling my hair out too when I got my galaxy prevail cause I had forgot to allow access and wasted 3hrs of my life trying to get it to connect. It would connect for a split second and then drop.

All I had to do was enter a label for my device and the phone's mac address and I was good to go.

Possibly your router has a setting like this?
I looked at the settings in the images and my router looks nothing like that....it is really indepth and has a lot of settings I do not get into so I will look closer and see if anything looks like that though....Thanks for the reply....will let ya know!!!

BTW....where would I find my mac address?
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Old December 3rd, 2011, 11:50 PM   #44 (permalink)
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BTW....where would I find my mac address?
Menu > Settings > About phone > Status > Wi-Fi MAC address
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Old December 3rd, 2011, 11:56 PM   #45 (permalink)
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I looked at the settings in the images and my router looks nothing like that....
pg121 of the manual I linked above will guide you to where the MAC gets entered.

And obviously you will check the box "Allow" for this entry.
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Last edited by godraw; December 3rd, 2011 at 11:58 PM. Reason: added clarity
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Old December 4th, 2011, 03:32 PM   #46 (permalink)
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I am neww to the forum so please forgive me if this sounds like a previous question. I called Boost mobile and spoke to customer service. I was having similar issues. I am able to connect to my wifi at home, but can't use any web functions ie, browser, you tube, market, etc.

The rep from boost mobile told me that you have to have cell service in order to access those function, which doesn't make any sense to me. I asked him why I would need wifi if I already had service. He had no answer. I have no cell service at my home with any carriers.

Can someone tell me if this is true or not? If not can someone help me use my wifi service with my phone. Thanks.
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Old December 4th, 2011, 08:31 PM   #47 (permalink)
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Can someone tell me if this is true or not? If not can someone help me use my wifi service with my phone. Thanks.
Were it true, that'd be news to me. Maybe they meant to say activated first beforehand?
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Old December 4th, 2011, 08:37 PM   #48 (permalink)
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Were it true, that'd be news to me. Maybe they meant to say activated first beforehand?

It isn't true because some bros in the frum said before he can run wifi normally without activation.
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Old December 15th, 2011, 08:30 PM   #49 (permalink)
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I know there has got to be some kind of work around for this Router.....someone who is a router genius needs to come forward and rip this router a new one before I ball bat the damn thing. Anyone? Anyone? Beuler? Beuler?
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Old December 15th, 2011, 08:39 PM   #50 (permalink)
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I know there has got to be some kind of work around for this Router.....someone who is a router genius needs to come forward and rip this router a new one before I ball bat the damn thing. Anyone? Anyone? Beuler? Beuler?
you come back finally, how is your wifi connect issue? one guy in this forum said he use the same centrylink and has same issue with you. and fixed after asked a router replacement.
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The ZTE Warp is another high-end (by their standards) phone for Boost Mobile. It boasts Android 2.3, a 1GHz processor, a 4.3 inch display, a 5 megapixel camera and more. It debuted at $250, an affordable price for a phone this powerful. ... Read More

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