firestorm31

seems I'm having a problem with this one.

the zte is doing a hard lock. In otherwords, I can't get in via the touch screen. it won't respond. I've tried to do the top button reboot, but the touch screen won't respond to my touches on reboot or shutdown menu. I've had to take the battery out to do reset it.

I'm getting duplicate txt msgs, is sms re-assembly doing this?

I tried link the zte to my win7 laptop via bluetooth but win7 tells me that it is missing 3 drivers, it can't find it and can't complete the link.

I prolly would have to take this to zte support.

Last edited by firestorm31; January 4th, 2013 at 09:51 PM.

RandySat

hi, you can first doing a factory data reset on your phone, cos that had resolved the problem on my phone . if you don find this then you can probably call the support as u said.

junkie2100

also, the bluetooth driver thing, that has nothing to do with the phone, its missing the drivers for whatever bluetooth the computer itself uses. look up your computer model and go to the companies support section, or if its a usb adapter or something like that, go to their website. zte drivers wont help you even a little bit with bluetooth, only usb. and to do a factory reset on it, press and hold power and volume down when you reboot, youll lose all your data, texts, numbers that arent stored on your gmail, anything youve installed or downloaded to the internal storage, sd card will remain untouched though. i figured none of that stuff does you any good anyhow though without being able to access anything