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WARNING! Do NOT reapply the update after updating!

After the update, I'm getting a "Problem loading gadget" on 5 of all of my icons on the 7 screens -- 2 of them are original Widgets: Voice Mail and the HTC 5-button Power for Bluetooth, WiFi, etc. While I was on the phone with Support, I received a message that HTC Sense was not responding, had to Force Close. I was able to remove and re-add Voice Mail back to the Home screen. When I went to re-add the power widget, the phone seemed to be updating again, then I got a message saying it was complete. I was able to add the Power widget again.

No major issues, but not a smooth system update.

Yeah I had the widget issue too and just re-added them. My phone has been fine since.

I think something went wrong during your update. When mine finished, it clearly said I had successfully updated to the new version. I rechecked to see if the update is available and it said it was not.

Same here.

I think something is wrong with the phones that were bricked. The update itself is fine.
 
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I installed the second update. The second time through I got through the first loading screen (with the progress bar), and then it moved on to the screen with the EVO and the green arrows circling it. And then it went black.

I think I straight bricked it.

Edit: To the questions above, the only thing that was different between what I did with the first update and the second was it was plugged in to the wall the second time around. Still no signs of life.

Edit 2: Not rooted. Used ADW Launcher but that's the only non-standard thing that I had going on with the phone.
 
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I went thru two updates and my phone is working perfectly.

The first time, I got a downloading symbol like what we normally see when we download an app. It finished in a couple of minutes, if that.

It then said I had an update available for download (seemed like the same one). I accepted it, it warned me to do nothing with the phone until it was done.

This time, my screen went black except for a green sync symbol and a timeline/loading symbol. It went thru several half-boots with the screen going black multiple times.

It finally rebooted completely and I got a "update successfully applied" or something like that.

I wonder if people are bricking their phones because they're not waiting for the full update and reboot to take place.


EDIT: Oh, and after my second update, I was not offered the update again. I suspect the first update is possibly the HTC update and the second the Sprint Firmware.

Mine phone did the exact same thing. It took about 20 mins over WiFi, but it worked without any problems.
 
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I don't think you were seeing two different updates. The first thing you saw was it asking if you wanted to DOWNLOAD the update. You said YES, then it downloaded similarly to how you download an app (with the download symbol in the notification bar). After it downloaded, it asked if you wanted to INSTALL the update you just downloaded. It wasn't asking to apply the update a second time. Once you said YES to that, it installed/applied the update. So, yes, there were two different things you had to say YES to, but they were part 1 and part 2 of the same update. :)

BTW, I just did my update and the only problem I saw was the fact that my "beautiful" widgets came up with an error when Sense reloaded. So, I just moved them to the trash and re-added them. After that, all is well. :).

I went thru two updates and my phone is working perfectly.

The first time, I got a downloading symbol like what we normally see when we download an app. It finished in a couple of minutes, if that.

It then said I had an update available for download (seemed like the same one). I accepted it, it warned me to do nothing with the phone until it was done.

This time, my screen went black except for a green sync symbol and a timeline/loading symbol. It went thru several half-boots with the screen going black multiple times.

It finally rebooted completely and I got a "update successfully applied" or something like that.

I wonder if people are bricking their phones because they're not waiting for the full update and reboot to take place.


EDIT: Oh, and after my second update, I was not offered the update again. I suspect the first update is possibly the HTC update and the second the Sprint Firmware.
 
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I updated, rechecked and clearly stated that no updates are available. Your first update must have failed or something. BTW, I'm not rooted or anything, just stock.

My update was successful. However, it came back with a message that stated I needed to update again. I did not do this and my phone is fine so far.

There have been reports of some phones AUTOMATICALLY updating a second time and the phone gets bricked. This is a bit worrisome, but the phone should ask whether you want to install the new update. For now, I would suggest to anyone that they DISCARD the new update if they already installed one.
 
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Before I downloaded the update I turned off the "Scheduled Check" and then pressed the "Check Now" button to do the update.
The download of the update took less than a minute over Wifi.

Update started at 12:24PM and finished at 12:33PM, the last thing before the update was complete is the Sprint startup music and the "4G" logo was on my screen for probably 30-45 seconds followed by a successful startup. As soon as I pulled down the screen lock I received the "System software update" notification congratulating me on the update.

First difference I noticed was Wifi is now performing way better.
 
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After you update to 1.47.651.1, some may be tempted to check for the update again. Your Evo will state:

"There is an update available, do you want to update?"

Do NOT update again.

There have been several reports (RoboMonkey, Erickson00, ecb, kiz88, Nerve) that re-applying the update will brick your phone. Simply check your update and confirm that it is as stated above.

Do NOT re-update!

What happened with mine was upon installing the downloaded update I recieved an error msg stating that it was corrupted and needed to be reinstalled. That was how mine bricked. I am so sad. Not sure I want to go thru the whole Evo set up again with an inferior screen. The bricked phone had no issues til this morning.:(
 
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I don't think you were seeing two different updates. The first thing you saw was it asking if you wanted to DOWNLOAD the update. You said YES, then it downloaded similarly to how you download an app (with the download symbol in the notification bar). After it downloaded, it asked if you wanted to INSTALL the update you just downloaded. It wasn't asking to apply the update a second time. Once you said YES to that, it installed/applied the update. So, yes, there were two different things you had to say YES to, but they were part 1 and part 2 of the same update.

Not the case. I installed the first update and got the "update successful" message and yes, all my widgets wouldn't load and I replaced them. Then I went in to check for the second update, got the notification that it was available, downloaded it, started installing it, and now my phone is a paperweight.
 
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I didn't realize an update was coming today so when I saw my phone was unresponsive (pressing the power button didn't do anything) I pulled the battery.

Now I see my software number is still the old 1.32.651.6 but when I go to update my system software it says "Your phone is up to date".

Any suggestions as to how to get the update even though my phone says it's up to date (but it's not)? Thanks.
 
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So I took the 3 day old phone back to BB. I had no intentions on getting a new one at this time (it would be my 4th), so I was going to park my number.

Well when I got to BB they told me I could only park my number if I had hardware to park it on. So I say fine do you have anymore EVO's (no). I'm like whatever, just cancel the number and I'll buy a new one in about 2 weeks.

In all my years I've never known a software update (not firmware) brick anything. I'm so depressed as I got the EVO as a birthday gift to myself.

Now I have no cell phone and I've lost my number (I should have stayed in bed). :(

By the time the white one comes out it should have all fixes applied, so maybe I'll just preorder that one.

If you're curios my EVO issues were as follows.

1. Screen was raised and the device would freak out if I was watching a video with the headphones on and received a call.

2. The touch screen would just stop working. I found out later that might have been the grounding issue. The screen on that one looked like crap, hence my "003 Is not Glass post".

3. Bricked by software update. I won
 
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Mine bricked as well. From what I can tell, I did not request a second update. I downloaded the first update and walked away from the phone. I checked the phone a couple of times and saw the green download status screen. On my last check it was on the white screen that says "HTC Evo 4G."

That was it. I brought it back to Best Buy and they were out of stock, so they gave me a Blackberry to use until the next EVO batch comes in.
 
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this is exactly why we dont get feature updates as much as we should.
a company's motto is if its not broke dont fix it. the run the risk of things happening like this so we get slow ass feature updates. This is going to make them even more shy now watch.

hopefully they'll throw us a bone to calm down the storm of bad PR that is about to come there way.

Me personally? i feel like updating twice just to get a new one and saying FU. but i wont. I've got a pretty good phone, no batttery, leakage or stability issues.

HTC is really playing with their reputation on this evo

EDIT:
After rebooting the phone, the second "update" is no longer available. Either they pulled the updates, or the phone needed to be booted from scratch. Perhaps it was suppose to go through another on/off cycle after the update, but the programmers forgot, or screwed it up. My phone has been on after the update for over an hour so I know it wasn't due to my impatience.
 
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