Hey guys, I know this is an old thread, but hopefully I can still get an answer. My sister had the HTC Eris and she just got the iPhone, so she let me have her old Eris. It's much faster than the LG Ally I had and it has way more features, but it's just as useless as the Ally because of this stupid left turning wheel problem that seems to be ubiquitous on these phones.
So my question is, if I go into a verizon store and tell them about the problem, am I likely to get a replacement Eris? I don't know if I'll be eligible since I am the second owner, but I just got it from my sister and it was doing the same thing to her before she switched to the iPhone, plus this is her 2nd Eris, as the first one was doing the same thing. Is anyone familiar enough with Verizon's return policies as to make an educated guess on what they'll say?