Hey guys, I returned my first phone also. It took 50 mins for the guy to finially give me a new one geeze. I returned because the wifi would stall and I would have to restart the phone, also the camera handled very bad (I know its common but I've heard others not having any problems).
He spent 30min playing with the camera when I've been playing with it the whole week. Then he kept changing settings for the wifi. I even left the phone with the wifi stalled so they could SEE for themselves it wouldn't get fixed until I restarted (it was getting annoying restarting my phone atleast 3 times a day, the guy even had the gall to say I didn't really need WiFi because I have unlimited data. I mean I didn't pay 300$ for a device with WiFi that sometimes works :\).
I flat out asked him if I could just get a replacement unit and he said the same thing stated above that they "couldn't really replace it if it works when you restart it" give me a break... He finally gave me a new one after he went in the back to do something.
I don't get it, I was expecting this to be fast and painless. I read some posts where people got their defective ones replaced with NO QUESTIONS ASKED. I guess it depends on the region or something :\
Anyway I'm having great performance increases with my replacement. The camera get green more, the bar-code scanner detects quicker. The auto settings adjust better. The odd thing though is that my first phone was 39/09 but my replacement phone was also 39/09! I even notice a little difference in build quality, my replacement has softer keys upon press and the slider feels like it slides out a bit differently!