AT&T sucks. Won't allow keeping unlimited data upgrading from iPhone...

[mkilci1]

This sucks .

I was planning on dumping iPhone and get the captivate. They would not allow the unlimited plan. They said I have to keep the iPhone. Now thats a good reason to dump AT&T and go to Sprint or Verizon.

Any ideas or work arounds so I can keep the unlimited data. Any heavy users on the $25 plan? How is that working out?

Thanks

 

[Zardos]

Wait, what.

That sounds like BS, you should be able to keep unlimited data when moving from any smartphone to smartphone.

 

[shocker]

You most definitely can keep your unlimited plan.

 

[homegeek]

The iPhone maybe a smartphone but it has a differnet feature code. Because of this they are not able to grandfather the plan on a non iPhone.

 

[voogru]

With the right amount of bitching anything is possible. I've been able to pull some teeth before.

 

[jsamuels]

I kept my unlimited plan. Just asked for it noting that I was grandfathered in. No push-back and no need to rant.

 

[nmoline]

I kept my unlimited plan. Just asked for it noting that I was grandfathered in. No push-back and no need to rant.

Same thing for me, I had no trouble switching my unlimited plan from iPhone to Captivate.

 

[immortel]

The iPhone maybe a smartphone but it has a differnet feature code. Because of this they are not able to grandfather the plan on a non iPhone.

This is wrong, you CAN keep your unlimited data.

 

[Tobal]

I know some pretty heavy users that never went over the 2Gig, unless you Tether alot or stream alot 2Gig is alot.

 

[fizx]

I know some pretty heavy users that never went over the 2Gig, unless you Tether alot or stream alot 2Gig is alot.

That is irrelevant.

 

[rhonin]

If you go to AT&T's facebook page they have it posted there.

If you have unlimited plan you can upgrade to any phone and keep the unlimited data.

Android <> WM <> iPhone <> RIM <> etc.....

 

[lunged]

I purchased my Captivate from an AT&T reseller, not an official store. They also told me I couldn't keep my unlimited data. Well, I knew this wasn't true so I just went along with it and called AT&T support when I got home and they happily changed my data plan back to unlimited. It was all very easy, so don't fret.

 

[mesasone]

If you go to AT&T's facebook page they have it posted there.

If you have unlimited plan you can upgrade to any phone and keep the unlimited data.

Android <> WM <> iPhone <> RIM <> etc.....

AT&T also said the phone would be 349 with out a contract, and look how that turned out!

 

[ThreeDog]

you'll see soon enough that all the service providers are pretty much ditching their unlimited data plans very soon. not allowing new customers to take out unlimited plans and when existing plans lapse not renewing them.

 

[voogru]

I'm starting to wonder if these are Apple trolls trying to scare people into keeping their iPhone...

 

[ThreeDog]

I'm starting to wonder if these are Apple trolls trying to scare people into keeping their iPhone...

i hope your not lumping me into that generalisation as i am in no way shape or form a apple fan. in fact i sold my iphone that i did have and bought something more useful with the cash. a new shotgun.

 

[ranova]

when i bought mine, rep changed my data plan to "Smartphone unlimited" which is still $30 a month. Unfortunately, the data plan doesnt work with the iPhone (which I still have an iPhone 3g for backup). So I called her back up and had her change it back to the unlimited iphone data plan, and it works on both the captivate and iphone 3g

 

[voogru]

i hope your not lumping me into that generalisation as i am in no way shape or form a apple fan. in fact i sold my iphone that i did have and bought something more useful with the cash. a new shotgun.

I wasn't looking at you, no.

It's just I've seen a lot of trolls around so the BS flag gets raised quite easily.

 

[ThreeDog]

I wasn't looking at you, no.

It's just I've seen a lot of trolls around so the BS flag gets raised quite easily.

thats quite understandable.

 

[tekonus]

I kept mine... didn't even have to argue. They in fact ASKED me if I wanted to keep it. Also, for those of you switching from an iPhone, it might be useful to know that you can insure the phone through at&t for $5 a month... covers loss, water damage, accidental damage... everything. If the phone needs to be replaced under the insurance its only $125 for a replacement. I thought this was a much better deal than $15 for iPhone insurance...

 

[mkilci1]

I'm starting to wonder if these are Apple trolls trying to scare people into keeping their iPhone...

Totally agree. They are Afraid people will return the piece of crap iPhone and get the captivate.

 

[mesasone]

I kept my data too - well, like another said they switched me to Smartphone personal or something like that (from BIS Personal), but same difference.

 

[rlb4]

It has been confirmed by many that you can keep your unlimited data plan if you go from any smart phone to any other smart phone. If a store says otherwise, they are either lying or stupid.

 

[subie41ife]

I kept mine... didn't even have to argue. They in fact ASKED me if I wanted to keep it. Also, for those of you switching from an iPhone, it might be useful to know that you can insure the phone through at&t for $5 a month... covers loss, water damage, accidental damage... everything. If the phone needs to be replaced under the insurance its only $125 for a replacement. I thought this was a much better deal than $15 for iPhone insurance...

+1 to that. I also had no problem keeping my unlimited plan

 

[naxir]

I switched from an iphone 3gs to the captivate and kept my unlimited